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The team of highly skilled technical experts spans globally, offering a comprehensive meeting and event technology across all meeting formats, in-person, virtual and hybrid. The Meetings & Events Technical Services (METS) team serves as the technology service provider for all company-hosted meetings and events, whether internal or external.
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Role :Helpdesk/ Customer Support EntryClient : DC GovernmentLocation : Washignton DC (onsite)Job Description:Customer Support Entry: 9:30 - 6:00 pm shiftAnswer calls in a dynamic IT operations environment; supporting multiple agenciesProvide desktop support for technical issues in a Call Center environment as well as off-site locations throughout the District of Columbiaiii.
$20 - $22 an hourFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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We believe in providing staffing solutions to address the current talent gap – Right Talent – Right Time – Right Place – Right Price and acting as a Career Coach to our consultants. Operating autonomously with a meticulous eye for detail, adept at prioritizing tasks, foreseeing, and addressing urgent issues, and leveraging your substantial technical abilities to deliver a high-class white glove service.
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Provide tier 2 hardware/desktop technical assistance, support, and analyses for incoming requests through ServiceNow Ticketing System either remotely, via the phone and/or in-person; triage, resolve/follow-up with clear documentation of progress.
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Provide desktop support for technical issues in a Call Center environment as well as off-site locations throughout the District of Columbia. We are looking for a Helpdesk/ Customer Support Entry (Min 1+ yrs Exp) ONSITE ( Both Webcam and In Person Interview.
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Offer Tier 2 support for desktop hardware/software issues, aiding Level I staff in problem resolution. Identify training opportunities for Tier I and II staff and work with Training Support and Service Center Manager to implement.
$68,000 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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In-Person Conference Room and Remote Virtual Meeting Support. Collaborates with other End User Support Technicians, Technical Account Managers and Client Technology Manager when escalating and resolving complex issues.
$75,000 a yearExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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In addition to program management, Stabilization and Governance Practice team members provide business development support to stabilization and governance-related proposals with leadership serving as technical leads and writers.
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We are hiring an experienced IT Support Specialist to help scale and optimize our business processes, work with users globally to improve productivity, and provide in-person service at our offices by resolving all technical issues.
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Perform administrative tasks on devices in-person and remotely to support a broad range of issues. Attend to customers visiting the office in-person via scheduled appointments and walk-ins.
$80,000 a yearFull-timeExpandApply NowActive JobUpdated 7 days ago - UpvoteDownvoteShare Job
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The ideal candidate will support the US Senate ITSC IV program located in Washington, D.C. This person will support our customer with aligning their technologies with overall goals and better utilize existing technologies and processes.
$128,000 a yearFull-timeExpandApply NowActive JobUpdated 14 days ago - UpvoteDownvoteShare Job
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The person in this role on our Technical Operations team will be a key player in RFA’s rollout of new publishing technology over the next year, including a new content-management system, new media asset management system and other technology.
$37 an hourTemporaryExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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Tasks may include: assisting customers with basic technical support remotely and in person, ensuring that technology is functional and available for use, assisting with point of sale transactions.
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If you enjoy working with team members whose defining characteristics are exceptional client service, initiative, professionalism, responsiveness, and adaptability, you may be the person we are seeking to join our Knowledge Management department in our New York or Washington D.C. office as a Professional Support Lawyer - Litigation.
$297,600 a yearFull-timeExpandApply NowActive JobUpdated 3 days ago
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