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The Customer Support Specialist (CSS) is responsible for all front end processes, including opening, closing, training and delegation of tasks to team members. Performs and trains team on all customer support responsibilities Operates all equipment in a safe manner per directed procedures.
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PLEASE NOTE: This is a temporary position with the primary purpose being to support our stores during busier time than usual, if another Part-Time or Full-Time role becomes available during one's tenure in the Seasonal Team Member role, the possibility exists for that person to move into the regular position.
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The Seasonal TM actively impacts and participates in the areas of customer satisfaction, inventory control/shrink, safety, and loss prevention so the store will operate effectively and profitably.
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Does the right thing for a team member, the customer, and the company in all situations. The Seasonal TM contributes to a customer-focused environment while providing excellent customer service.
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The Seasonal Team Member (TM.) role supports all operational, front-end, freight, and merchandising processes and helps maintain an active selling culture by ensuring that all processes are held to documented company standards designed to drive sales.
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The Seasonal Team Member performs cashier and front-end duties as assigned, ensuring transactions are completed accurately and efficiently while providing customers with a positive shopping experience.
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The Seasonal TM performs Store recovery, conditioning, and housekeeping tasks as assigned inside and outside the building. The Seasonal Team Member unloads, processes, and stocks freight within the correct location while following all store merchandising guidelines.
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Seasonal Team Member joins the team for a specified amount of time, hours vary depending upon workload demand and other business needs. Ability to work a flexible schedule including nights, weekends, and some holidays.
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The Seasonal TM completes the daily/weekly workload and tasks as assigned and ensures all tasks are completed efficiently and on-time. Flexible and creative with an ability to handle multiple tasks where priorities shift with the demands of the business.
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Communicates clearly and concisely with excellent verbal and comprehension skills. Reliable and trustworthy with ethical and honest behavior. The Seasonal TM maintains a positive attitude, works with a sense of urgency, and executes all company directives, policies, and procedures accurately, thoroughly, and in a timely manner.
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Ability to work independently and within a team environment. All other duties are based on business needs. High School Diploma/Equivalent. Ability to lift a minimum of 50 lbs. or team lift 100 lbs.
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Key Roles & Responsibilities. Qualifications & Competencies. At least 18 years old.
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Key Roles & Responsibilities. Qualifications & Competencies. At least 18 years old.
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Key Roles & Responsibilities. Qualifications & Competencies. At least 18 years old.
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Key Roles & Responsibilities. Qualifications & Competencies. At least 18 years old.
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customer support jobs Company: At Home Group Inc in NJ, Nevada
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