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Provide installation and technical support for the most complex Snap-on products to internal and external customers including troubleshooting, documentation and training for assigned product line.
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What You Will Do: Provide dedicated support; including but not limited to responding to escalated tickets, troubleshooting technical product issues and developing workarounds. Become the primary technical liaison to the customer.
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Collaborate closely with the account team, including the Account Executive and the Solutions Architect (Pre-sales engineer), to provide ongoing technical coverage and support, while the account team focuses on identifying new deals.
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Collaborate closely with the cross-functional account team, including the Account Executive and the Solutions Architect (Pre-sales engineer), to provide ongoing technical coverage and support, while the account team focuses on identifying new deal.
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Primary Function Customer Support Specialists assist customers with spare parts sales, automation equipment quoting, and acts as a customer representative within Lincoln Electric Automation, Columbus.
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Provides direct technical leadership and guidance to key business areas such as: Back Office Billing, Back Office Credit & Collections, Supplier Relations, Call Centers, Field Customer Service, Meter Services, and Corporate Cash Management; in their decision making, process improvement initiatives, and in support of their efficient business operations.
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For this Role, You Will Need: Bachelor’s degree in engineering, computer science or similar technical field, or equivalent combination of education and experience Relevant technical training / experience, customer service, or customer support experience.
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Qualifications: Applicants must reside in the state of AL.Previous experience in a customer service, sales, or technical support role, preferably in a fast-paced contact center environment.
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Qualifications: Applicants must reside in the state of TN.Previous experience in a customer service, sales, or technical support role, preferably in a fast-paced contact center environment.
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Delaney Computer Services seeks a highly motivated, Microsoft Certified, outgoing IT nerd who's customer-oriented and driven by solving and completing IT tasks for a Level I Desktop and Field IT Support Specialist to provide technical assistance to our clients in a Managed Service Provider (MSP) environment.
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Navarro Research and Engineering is recruiting for an AMSE/AMSQ WTP Technical Support in Richland, WA. Navarro Research & Engineering is an award-winning federal contractor dedicated to partnering with clients to advance clean energy and deliver effective solutions for complex challenges in the nuclear and environmental fields.
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Provide a high level of customer service focused technical support over the phone, via email, over chat, and other communication mediums identified. Cisco Voice Engineer needs 4 years of experience providing high-quality end user support, resolving issues and providing a high level of customer service.
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Define the long-term product strategy and vision to meet emerging customer needs, and the feature design and technical approach to deliver on this vision. We are hiring for a Principal Product Manager (Technical) to drive the evolution of products which provide Amazon business teams and selling partners (marketplace sellers and retail vendors) with comprehensive, accurate, and standardized metrics in a timely manner to enable high quality, high velocity decisions.
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Ability to obtain certifications in industry specific and technical fields, such as NERC-CIP and CompTIA Security +, (ISC)2 CISSP, CEH. Performs technical reviews of documentation to ensure computer security integration and compliance with regulations (NERC CIP, SOX, ISO, etc.
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This includes assisting in defining strategic marketing initiatives, liaising with R&D to communicate customer technical requirements, and ensuring support commitments are fulfilled to deliver customer satisfaction.
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technical support customer jobs Title: customer support Company: Securitas Electronic Security Inc in Moapa, Nevada
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