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Reporting into the Practice Manager, the Client Service Representative (CSR), provides an exceptional experience to our clients during every interaction. · Leads practice opening and closing procedures per Practice Manager instructions and practice procedures.
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Client Service Representative. The purpose of this position is to perform clerical duties related to veterinary care and treatment, closely interact with clients and (small animal) patients, process invoices and payments, handle the cash drawer, and provide miscellaneous support to the veterinarians, veterinary practice manager and other staff members.
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Client Service Representative Competencies. - In addition to continually engaging the client, the CSR performs practice administrative tasks such as record maintenance and appointment tracking.
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The CSR applies practical knowledge of practice processes and services, the basic rules and regulations governing visitors and animal patient treatment, and veterinary record requirements and terminology to ensure every patient is well-cared for and every client has an exceptional experience.
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Our Client Service Representatives report directly to our Service Delivery Manager and will additionally provide administrative support to our Managed Service leaders.
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Addresses client concerns in a calm appropriate manner, ensuring every experience ends in satisfaction. Presents clients with medications, instructions, new client kits and any other take home items.
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We are dedicated to providing the highest level of veterinary medicine along with friendly, compassionate service. Client Satisfaction: Ensuring all activities and interactions result in the highest level of client satisfaction.
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Our efficient support staff allows our doctors to focus on patient care and client service. Assists in the updating of client/patient files, as needed. Prepares and sends client correspondence.
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North Main Animal Clinic is a full-service veterinary facility designed to accommodate your pets from their first vaccine visit through their senior days. Client satisfaction references preferred.
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The CSR manages practice reception (visitor and telephone), maintenance of veterinary medical records, accounts maintenance, cash processing, data entry, word processing and mail services. Practices OSHA safety techniques including proper PPE.
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Communicating : Conveying patient visit outcomes to clients and teammates to ensure successful client care applying excellent written and verbal skills. By being the spokesperson for your pet’s best interest, we strive to provide superior and compassionate health care to ensure that your pet lives the longest, healthiest, and happiest life possible.
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The CSR I performs specific assigned side-jobs including various clerical functions, and assists the Client Service Manager and Regional Branch Administrator with other duties as assigned.
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From routine wellness exams to 24/7 emergency treatment availability, our responsive team aims to provide your pet with the treatments they need right when they need them. Ensures all public areas are clean and presentable for patients; cleans and straightens areas including the front desk, reception area, waiting area, office, public bathroom(s) and exam rooms.
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Schedules appointments for the clinic adhering to practice and Doctor preferences and ensure appropriate workflow. Organization Skills: Clear tracking of lab specimens, medications, patient instructions, workflow, and other job-related items while managing multiple patients and clients.
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We areexcited to add a part-time Client Service Representative to our team! Comprised of dedicated pet care experts, we’re committed to providing the highest quality service in our brand-new, state-of-the-art facility.
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service manager jobs Title: service client representative in Jean, Nevada
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