Employee Assistance Program (mental health and financial literacy resources) Our opportunities in Sales, Merchandise, Operations, Customer Service, Warehouse, Marketing and other areas let you express your creativity and commitment to excellence, grow your career and make a difference to your Macy's colleagues and customers.

Customer Service: Master store products, services, loyalty programs, and Macy's sales systems and use knowledge to help customers find what they need and suggest additional items.

Demonstrate full understanding of store products, services, loyalty programs Be proficient in Macy's point of sale systems and company devices to wrap up sales in a warm celebratory fashion Make product recommendations and offer customer options using knowledge of trend and key items to help customers find what they need Achieve goals on a daily/weekly basis.

As a Retail Sales Associate, also known as a Generalist colleague, you are an integral part of bringing the Macy’s magic, and the Macy’s shopper is your highest priority. Focused on upholding Macy’s dedication to fulfilling ideals of diversity, inclusion and respect that our company aspires to achieve, every day in every store and office, with every customer and associate.

As a Furniture & Mattress Sales Colleague, also known as a Big Ticket Colleague, you will provide outstanding customer service in our Big Ticket areas by creating shopping experiences that make every customer feel welcomed and comfortable.

Sales Support: Develop customer relationships to grow business and expand our client base. Respond to customer requests for additional merchandise or other assistance, including sharing how to use an electronic device to shop and compare.

As you help your team meet their sales goals through delivering consistently superior service, your positive, welcoming presence will be felt throughout your area. Assist in locating and pulling merchandise to fulfill digital customer orders.

From the sales floor to the fitting rooms to product presentations, you will be part of a fun, inclusive team that rises to every challenge. Now is an exciting time for a Macy's career as we continue to focus on creating exciting and memorable experiences for every Macy's customer, whether their journey starts online or in the store.

Your close attention to customer preferences and the expertise you develop in Macy's merchandise and services will let you create exceptional experiences for every customer you encounter.

Update Pricing and Signage: Deliver optimal merchandise execution presentation, ensure accurate merchandise pricing, and process markdowns in a timely and accurate manner. Resourceful and eager to start a new venture and can adapt to changing priorities; you can work on your own but are great with team dynamics.

Fully-Funded education benefits may include 100% of tuition, books, and fees. Empowerment to perform impactful work with tangible results. Merchandise Organization: Maintain department recovery standards, including selling floor and fitting rooms.

Bring your creativity, energy, and ideas to the Macy's team - Apply Today! Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality. At Macy's, Inc., we're on a mission to create a brighter future with bold representation for all.

Ensure high-level of customer service through problem-solving and customer-focused solutions, such as converting a return into an exchange and expediting resolution of delivery issues.

Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment.

As a Fine Jewelry Sales colleague, you provide outstanding customer service in our Fine Jewelry and Watch Complex and create shopping experiences that make every customer feel welcomed and comfortable in the Jewelry and Watch Complex.