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As a Furniture & Mattress Sales Colleague, also known as a Big Ticket Colleague, you will provide outstanding customer service in our Big Ticket areas by creating shopping experiences that make every customer feel welcomed and comfortable.
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Employee Assistance Program (mental health and financial literacy resources) Our opportunities in Sales, Merchandise, Operations, Customer Service, Warehouse, Marketing and other areas let you express your creativity and commitment to excellence, grow your career and make a difference to your Macy's colleagues and customers.
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In this role, you are responsible for meeting sales goals, selling protection plans , managing return rates, and promoting our loyalty program. Ensure high-level of customer service through problem-solving and customer-focused solutions, such as converting a return into an exchange and expediting resolution of delivery issues.
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Adhere to Asset Protection and inventory control compliance procedures. Focused on upholding Macy’s dedication to fulfilling ideals of diversity, inclusion and respect that our company aspires to achieve, every day in every store and office, with every customer and associate.
$15.13 - $19.5 an hourFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Self-starter in adapting quickly to changing customer expectations and needs. Engage with customers to understand their furniture needs, demonstrating knowledge of store products and services to build sales and minimize returns.
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Now is an exciting time for a Macy's career as we continue to focus on creating exciting and memorable experiences for every Macy's customer, whether their journey starts online or in the store.
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Utilize technology to complete customer orders, assist customers in envisioning and selecting the most suitable products for their needs, and provide support to those using devices to shop and compare.
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You will continually demonstrate superior product knowledge to educate your customer and satisfy their needs. 1-2 years of related or retail experience required. Fully-Funded education benefits may include 100% of tuition, books, and fees.
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Empowerment to perform impactful work with tangible results. Bring your creativity, energy and ideas to the Macy's team - Apply Today! At Macy's, Inc., we're on a mission to create a brighter future with bold representation for all.
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Reaching, including above eye level, crouching, kneeling, stooping and color vision. We respect and invest in each individual to create growth, pride and satisfaction. Participate in ongoing product knowledge training through both technology and vendor partners.
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Maintain contact with customers through the pre- and post-delivery process to ensure a positive shopping and delivery experience. Prolonged periods (at least two consecutive hours) of standing/walking around the store or department.
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Colleague Resource Groups (CRGs), give-back/volunteer opportunities. Offer personalized recommendations and suggest complementary products to enhance the customer's shopping experience. Ability to communicate and share information with diverse groups of customers and peers.
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This is our Mission Every One. We know that each person here is unique. If we are able to bring our whole selves to work, it translates into a more abundant and wider array of ideas and energy for all to benefit from.
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Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment.
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Resourceful and able to adapt quickly to changing priorities. Our success will be built on amazing colleagues, working together. Flexible availability, including days, evenings, weekends and holidays.
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customer service sales associate asset protection employee assistance program jobs Title: retail in Fernley, Nevada
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