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MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.
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MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment.
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Start your career here at MCI. If you are a highly motivated individual and posses excellent communication skills, we need your help in managing call center sales agents. Develop and audit quality assurance strategies to ensure the delivery of world-class serviceDetermining work procedures, preparing work schedules, and expediting workflowResponsible for hiring, coaching and terminating call center employeesBe a subject matter expert on your client's businessManage remote employees as needed.
$1Full-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Compensation is commensurate with experience and while prior contact center experience isnt required, experience in customer service, tech support, inside sales or back-office support is a plus.
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In addition to being the best in the business when it comes to customer interactions, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day.
$13.1 - $17.1Full-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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We are looking for call center agents to support inbound and outbound customer service and sales projects for a wide variety of clients. It requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience.
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This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience.
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In addition to being the best in the business, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day.
$13.1 - $17.1 an hourFull-timeExpandApply NowActive JobUpdated Yesterday - UpvoteDownvoteShare Job
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Familiarity with one or more of SD-WAN, SASE, Data Center/Colocation, UC, Contact Center, VoIP, Wi-Fi, Professional Services, IPv6, video, and transport technologies like Broadband, 5G and LEO is expected.
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They are seeking to hire an Enterprise Account Executive (net new logo hunter) to identify new business opportunities within a territory to sell their conversational AI / contact center (CX) technology and platforms.
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Act as a central point of contact for your line of business to the rest of Capital One's Information Security and Risk Management. At least 2 years of experience in contact center security or Voice over IP (VoIP) security.
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Selene Holdings is a multiple-lines business financial services firm with a mortgage servicing company, a loan diligence company, a title company, an insurance brokerage, and a real estate owned company.
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As Partner Specialist, Amazon Connect, you will have the exciting opportunity to deliver on our strategy to build mindshare and adoption of Amazon’s contact center as a service (CCaaS), Amazon Connect, across AWS’s business partners and their customers.
$133,200 - $220,200 a yearFull-timeExpandApply NowActive JobUpdated 2 days ago - UpvoteDownvoteShare Job
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5 to 8 years experience as a Solutions Architect with at least three years spent on CRM, KM, or Contact Center. Strong industry knowledge about the Contact Center landscape.
$200ExpandApply NowActive JobUpdated 12 days ago - UpvoteDownvoteShare Job
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Job postings in areas with a high volume of applicants, such as customer service, contact center, and Financial Crimes investigations, remain open for approximately 5 days of the posting listed date.
$79,135 - $102,410 a yearFull-timeExpandApply NowActive JobUpdated 2 days ago
a contact center business services jobs in Dallas, Dayton, Nevada
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