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Responsibilities as a Customer Service Lead include modeling outstanding customer service and selling skills, allocating staff and resources to keep the sales floor stocked, organizing sales floor and stock areas, and building trusted partnerships with our painting professionals.
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The Customer Service Representative provides assistance to passengers and crew throughout the different stages of travel through our Jet Aviation FBOs. This position serves as the main point of contact for service requests, inquiries, suggestions, and complaints.
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As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment.
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Provides product and service information to customers and identifies upselling opportunities to maintain and increase income streams from customer relationships. - 1-2 years prior FBO working experience or a customer-service related field experience (e.g. hospitality) preferred.
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The Customer Service Advisor (CSA) often begins as a Pick-n-Pull Greeter and can work their way up through Part Sales, Parts Specialist and eventually a store Sales Lead through positive work ethics and evaluations.
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Assists crew members with arrangements for hotels, ground transportation, catering, linens, and other vendor service requirements. The employee must be able to work in both a heavy maintenance environment and in upscale customer areas.
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Provides new and existing customers with the best possible service in relation to billing inquiries, service requests, suggestions, and complaints in a warm, friendly, and respectful manner.
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Here’s What You’ll Be Responsible For Initially, you’ll team up with a more customer service representative to train on the knowledge and skills you’ll need to perform. High Customer Satisfaction – We collect customer feedback through surveys and Google reviews that we tie back to each service call.
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The CSA will promote sales and service to customers. Standing, lifting, walking, bending, and stretching are required regularly to perform customer care, product relocation and placement, and environmental health and safety functions.
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Resolves customer inquiries and complaints fairly and effectively. - Recommends and implements programs to support customer needs. - Quickly adaptable to changing priorities and customer needs.
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Responsibilities are within the Customer Support/Operations Function as a generalist or in a combination of Disciplines. - Ability to deal with customer frustrations while still maintaining that positive attitude.
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Has a sense of urgency for customer requests. - Represents Jet Aviation as one company internally and externally with industry groups, regulatory bodies and the General Dynamics network.
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Demonstration and commitment to Jet Aviation values (Trust, Honesty, Alignment, Transparency) - Complies with all relevant airport and Jet Aviation policies, regulations, and laws.
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Customer Service Representative Minimum Qualifications:Valid driver’s license and ability to maintain a good driving recordHigh school diploma or equivalentWork Environment:The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals.
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U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. Our motto is “Hire Fast, Pay Fast." You can start today and get paid today.
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customer service jobs Title: associate sales and service Company: The Tko Group in Schuyler, Nebraska
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