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As a Customer Service Representative, you are a key member in upholding our service philosophy to provide the highest level of customer service. You are responsible for handling incoming calls and scheduling service calls to meet customer requirements.
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The Customer Service Advisor (CSA) often begins as a Pick-n-Pull Greeter and can work their way up through Part Sales, Parts Specialist and eventually a store Sales Lead through positive work ethics and evaluations.
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Responsibilities include working as part of a retail sales team to provide best in class customer care. Standing, lifting, walking, bending, and stretching are required regularly to perform customer care, product relocation and placement, and environmental health and safety functions.
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The CSA will be present during all peak customer traffic periods which could include weekends, sale days, or any other occasion that would generate high customer flow into the store per the specified store schedule.
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As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment.
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Customer Service Advisor. The CSA will promote sales and service to customers. Be proficient in automotive part/product identification and recognize parts and how they relate to our customer receipts.
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Identify when customer interaction requires assistance from management. Offer friendly and enthusiastic answers to customer questions. This is a retail sales position that requires a can do selling spirit and the ability to work as a team to meet the stores sales goals.
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U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. In addition, we offer a $300 cash bonus , paid immediately upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores.
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Able to work retail hours including overtime, weekends and holidays. Previous experience in a retail environment preferred but not required. Complete sales training and follow the Pick-n-Pull 5 Step Sales Model.
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Drive a forklift (certification offered through U-Haul upon employment) Fill propane (certification offered through U-Haul upon employment) You can start today and get paid today! U-Haul Holding Company, and its family of companies including U-Haul International, Inc. ("U-Haul"), continually strives to create a culture of health and wellness.
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U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team. Assist customers inside and outside a U-Haul center with U-Haul products and services.
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The CSA is expected to maintain the excellent standards of all Pick-n-Pull policies and procedures, while always being pleasant, respectful, and helpful. Engage in continuous training and education in all areas of the Pick-n-Pull business.
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Participate in ongoing continuous U-Haul education through U-Haul University. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington.
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Promote the Pick-n-Pull Safety Culture. Follow loss prevention, risk control, quality assurance, and proper cash handling procedures at all times. Work as a team towards housekeeping, janitorial, and other duties as assigned by the task list.
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Move and hook up U-Haul trucks and trailers. Dave Ramsey's SmartDollar Program. U-Haul is an equal opportunity employer. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.
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customer service jobs Title: cashier retail Company: Ingka in Schuyler, Nebraska
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