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The Connected Customer Supervisor is a Floor & Decor supervisor responsible for managing a dynamic team of customer service associates. This role will oversee the processes relating to cashiering, returns, cash office functions, inventory management, e-commerce support, in addition to providing customers with an exceptional shopping experience.
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Audit the customer merchandise storage area weekly in accordance with the Customer Storage standard operational procedures and timely resolve any issues with the CEM/Store Manager and Operations Manager.
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Return products to the correct in store location after customer merchandise returns. Demonstrate a thorough understanding and compliance of all customer service-related standard operating procedures (cashiering, credit and close-out.
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Direct all Customer Service Associates and Connected Customer Specialists related to the front end and inventory accuracy in the store. Minimum of (1) year of customer service/cashier supervisory experience or 4 years of customer service experience.
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Process customer refunds and exchanges according to established guidelines. Potential car travel to other stores for support. Customer service champions. Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.
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Diverse perspectives and experiences are a vital to our success and Floor & Decor is committed to creating an inclusive culture. Note: Floor & Decor considers all applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, medical condition, pregnancy, marital or familial status, veteran status, or based on any other class protected by applicable federal, state, or local law.
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Floor & Decor also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Clean and stock products according to Floor & Decor's standards.
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Tasks and ResponsibilitiesTeam members are responsible for providing quality customer service as well as activation and technical support. Your mission is to be one of the best customer support advocates in the industry.
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Create and maintain store signage and pricing using Tags-On-Demand (TOD) mobile printing station. The noise level in the work environment is typically quiet to moderate. Review shipping and receiving documents for accuracy.
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Audit reports including inventory control, return of sale, and void reports. Point of contact for e-commerce team members to contact regarding inventory availability in the store. On the job training. Oversee signage updates and price changes for store SKU's.
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POSITION OVERVIEW INBOUND CALL CENTER REPRESENTATIVE SUPPORTING TOLLING OPERATIONSWe are looking for Customer Service Representatives to support inbound customer service. Compensation is commensurate with experience and while prior contact center experience isn’t required, experience in customer service, tech support, inside sales, or back-office support is a plus.
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The Additive Manufacturing Engineer provides engineering support to cross-functional teams, utilizing OEM engineering and contractual flow down, customer digital data, drawings, parts lists, customer, and industrial specifications, etc.
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We have an opening for an Alternate Special Security Officer to provide complex and dynamic security support to Strategic Intelligence Partnership Program (SIPP) and activities within the Field Intelligence Element (FIE) tailored to SIPP customer requirements and missions.
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Support sales and Customer Success team with marketing collateral, webinars, case studies, content and presentations; collaborate with cross-functional teams including data science, product, design and marketing.
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1-3 years experience in sales support and/or customer service. Due to continued company growth, we have created a need for a Customer Service Coordinator in our office in Milwaukee's Third Ward.
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customer support jobs Title: senior director Company: Camden Property Trust in Papillion, Nebraska
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