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Verifiable track record of small business set aside federal task order awards in the last 5 years within any of the following IT services technical domains: system development and engineering, system integration, enterprise IT support, cybersecurity, network operations, help/service desk support, program management, financial management, data management, or related IT services domain.
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The Desk Side Support Manager will be responsible for managing the day-to-day operations of the Deskside Support team, ensuring timely resolution of incidents and service requests while maintaining high levels of customer satisfaction.
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Overseeing the day-to-day supervision of the firm’s Service Desk Analysts to provide quality customer service to all of the firm’s staff in support of the firm’s IT Service Desk.
$115,000 - $155,000 a yearFull-timeExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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DHS OCIO Portfolio management, currently encompasses a host of services provided to the enterprise, including Email as a Service, Infrastructure as a Service, Service Now, and Enterprise Service Desk, etc.
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RDTS is seeking a cleared, mid-level SharePoint Content Administrator to support the U.S. Dept of Treasury in Washington, D.C. The SharePoint Administrator shall provide services to support and ensure full optimization of TFIN's SharePoint system and fulfill all SharePoint requirements.
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A Head Cashier will position Cashiers and support them by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental.
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Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by participating in the training of new Cashiers and utilizing all available tools to coach and develop other Cashiers.
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Interacts with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problem. Supervises operation of help desk and serves as focal point for customer concerns.
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Provides second-tier support to end users for either PC, server, or mainframe applications or hardware. Responds to telephone calls, emails, and personnel requests for technical support.
$25 - $28 an hourFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Inserso is seeking to hire a Senior Deployment Engineer to provide network engineering services for on-site and remote deployment support of our DHS customer at various sites throughout the USA and at OCONUS offices abroad.
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Services include IT support for the NCCC and FEMA Corps members (call center, email, and self-service), Microsoft 365 subscription management, computer labs, and approximate 250 government furnished Team Leader laptops and iPhones.
$42,250 - $76,375 a yearFull-timeExpandApply NowActive JobUpdated 3 days ago - UpvoteDownvoteShare Job
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We are seeking a dedicated Tier 2 Service Desk Analyst with expertise in ServiceNow and ITIL practices, along with effective communication skills and a customer-focused mindset.to join our team supporting the US International Trade Commission's Information Technology Service Desk Support Services contract.
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Responsible for supporting the execution of the program and ensuring the Contractor's performance meets all task order requirements to include, but not limited to Customer End User Support Services, Desktop Support Services, Performance and Quality Assurance in Ticketing Queue Management, Service Desk, Change Management and Communications, Training, Technical Security, and Asset Management.
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The Patient Service Representative position in the physician practice provides clerical support to the practice and providers on a regular basis. The PSR is to provide excellent customer service using professionalism and proficiency.
Part-timeExpandApply NowActive JobUpdated 17 days ago - UpvoteDownvoteShare Job
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The HR Systems Help Desk Specialist provides customer support, maintenance, analysis, project management, and customer training services for a variety of HR systems (e.g. HR Connect, WebTA, Integrated Talent Management system, Service Now-HR Service Management.
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support services customer service desk jobs in Washington, Holdrege, Nebraska
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