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The Customer Service Advisor (CSA) often begins as a Pick-n-Pull Greeter and can work their way up through Part Sales, Parts Specialist and eventually a store Sales Lead through positive work ethics and evaluations.
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Customer Service Advisor. Complete sales training and follow the Pick-n-Pull 5 Step Sales Model. Follow loss prevention, risk control, quality assurance, and proper cash handling procedures at all times.
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Standing, lifting, walking, bending, and stretching are required regularly to perform customer care, product relocation and placement, and environmental health and safety functions. The CSA will be present during all peak customer traffic periods which could include weekends, sale days, or any other occasion that would generate high customer flow into the store per the specified store schedule.
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The Customer Service Representative is responsible for negotiating mostly asphalt and stone orders with various customers but will be diverse in all lines of businesses, by answering the phones within a timely manner and having a strong desire to deliver high levels of customer service.
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Performs non-sales customer service transactions including but not limited to, equipment returns and swaps, customer pick up for "buy-online-pick-up" in-store order fulfillment.
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Responsibilities include working as part of a retail sales team to provide best in class customer care. The CSA will promote sales and service to customers. Be proficient in automotive part/product identification and recognize parts and how they relate to our customer receipts.
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Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll and physician billing.
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Follow company dress code policy, maintaining a well groomed, neat appearance so as to create a favorable impression with customers. Identify when customer interaction requires assistance from management.
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Follow all company policies and procedures. Offer friendly and enthusiastic answers to customer questions. The CSA is expected to maintain the excellent standards of all Pick-n-Pull policies and procedures, while always being pleasant, respectful, and helpful.
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Engage in continuous training and education in all areas of the Pick-n-Pull business. Promote the Pick-n-Pull Safety Culture. Work as a team towards housekeeping, janitorial, and other duties as assigned by the task list.
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The Third Party Liability Insurance Follow Up Representative will process claim files for payment from Health plans and/or Third Party Payors: Workmen’s Compensation, Automobile, Property and Casualty, and Health Insurers.
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An offer of U.S. employment by Radius Recycling or any of its subsidiaries is contingent on the satisfactory completion of a post-offer drug screen and background check. As an Equal Opportunity Employer, Radius Recycling does not discriminate on the basis of race, religion, color, sex, marital status, disability status, national origin or ancestry, veteran status, age, prior industrial injury, sexual orientation, genetic information, or any other protected status under local, state or federal law.
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Minimum 1-2 years' experience in Medical Insurance Follow-up for a facility, medical clinic, or doctor’s office and experience with Microsoft Office suite or efax preferred. As a Medical Insurance Follow Up Representative you can be a part of an organization that is devoted to giving back.
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As an Medical Insurance Follow up Representative , you will be responsible for processing insurance accounts to address claim issues and thereby affect payment and/or bringing them to resolution.
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Radius Recycling participates in e-verify for all U.S. new hires. This is a retail sales position that requires a "can do" selling spirit and the ability to work as a team to meet the store's sales goals.
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customer service follow up jobs Company: Morgan Auto Group in Holdrege, Nebraska
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