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WHAT YOU WILL DO IN THIS ROLE As a Customer Service Representative working from home, you will:Provide inbound customer support using a call flow guideHelp customers resolve basic technical issuesTrack, document, and retrieve information in databasesOffer additional products and/or servicesDeliver expert customer experiences.
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Then a remote Technical Support / Customer Service Representative position at Concentrix is just the right place for you! The Technical Support / Customer Service Representative (Remote) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet.
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As a remote Technical Support / Customer Service Representative, you’ll join an organically diverse team from 70+ countries where ALL members contribute and support each other’s success and well-being, proudly united as “game-changers.
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Description JOB DESCRIPTION The Technical Support / Customer Service Representative (Remote) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet.
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Technical Support / Customer Service Representative (Remote) Provide inbound customer support using a call flow guide. This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services.
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Technical support experience preferred. Celebrations for Concentrix Day, Team Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more. Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support.
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Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. And due to continued growth, we’re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer service experiences as we are.
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Resolve technical issues related to hardware, software, and client products. Together, we help the world’s best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation.
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Customer Service/Technical Support Representative (Onsite) The Technical Support Representative interfaces with customers via inbound/outbound calls and/or via the Internet.
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The remote Customer Service / Technical Support Representative responds to basic and routine inquiries of a technical nature including hardware/software, or other designated client products.
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We’ll give you all the training, technologies, and continuing support you’ll need to succeed. Mentorship programs that support your rewarding career journey. Strong focus on building customer relationships.
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1+ year of customer service experience. Deliver expert customer experiences. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their “employer of choice.
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Concentrix is an equal opportunity employer and complies with all fair employment practices laws. Plus, at Concentrix, there’s real career (and personal) growth potential. This is a great “work from home” opportunity that will allow you to reimagine an all-new career journey and develop “friends for life” at the same time.
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