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SUMMARY Brandt is seeking a dynamic Technical Product Support Specialist to join our team and provide exceptional customer and dealer support for our Road Rail equipment and Hydrovac Trucks.
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5% - Pre-sales – assisting sales reps for technical demos and presentations (new customer acquisition) 70% - Customer Support – providing day to day support (Tier 1) and troubleshooting for existing customers; responsible for managing pipeline of support tickets and collaborating with engineering to solve Tier 2-3 issues and bugs.
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Mathematical ability is essential throughout the customer service and parts sales processes. The Customer Service Technician position is responsible for answering incoming calls from end users, service centers, dealers, and original equipment manufacturers (OEMs) and working with service centers to complete repairs by providing instruction, approving/negotiating labor time and rates, and ordering and shipping parts on time, for E-ONE’s various product lines including, but not limited to, Chassis, Body, and Aerial.
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Bachelor’s Degree in Computer Science, Engineering, Management Information Systems, or other comparable area of study; at least four years of demonstrated experience in an IT Customer Service Role or an IT Specific area of Specialization focusing on Service and Support of Technical Systems; or equivalent combination of education and experience.
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Technical Support Specialist will focus on effective post commissioning technical support, warranty claim management and customer issue resolution. The Technical Support Specialist is accountable for managing customer issues to closure both during regular business hours & 24/7 after hours support.
$70,000 - $90,000 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Serve as the User Support Service Delivery Manager responsible for the delivery of end user services and support /incident activities for three teams: Desktop, Imaging, and Release & deployment (Mi crosoft Customer Engagement Methodology ( MCEM ) , Microsoft System Center Configuration Manager (SCCM) and Microsoft Intune.
$87,100 - $157,450 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Familiarity with customer support software and tools, such as CRM systems, help desk software, and analytics tools. Minimum of 3 years of experience in customer support leadership, experience in SaaS a plus.
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Then come and join our global team as Technical Support Engineer to support our global service team. Provide remote and on-site support to both U.S. and International customers for Siemens biomarker platforms.
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Provide technical support and training to NOC, including NOC Advanced RAN Ops and markets. As the Senior Manager of RAN Engineering, Tier 3 Technical Support at DISH, you'll play a pivotal role in the team working on cutting edge technology.
$127,050 - $208,725 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Field Service EngineerProvide field service technical direction in support of US Navy aircraft carrier, submarine, and other support vessels. Who We AreCurtiss-Wright Fleet Solutions is comprised of three service centers that focus on the US Navy fleet support and maintenance market.
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Take back-to-back tech support or customer service phone calls with customers throughout the entirety of your shift. Engage with a diverse consumer base to provide solutions for customer needs and technical issues.
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As a Customer Experience Representative, you will serve as an information resource for billing, programming, and technical troubleshooting questions – including promoting products and services to our new and existing customers so they get the most value and enjoyment from their DISH experience.
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OSS/ BSS experience with extensive technical design expertise of Telecom Service Delivery and implementation of ServiceNow OMT (Order Management Telecom) and its interaction with BSS/OSS system including ServiceNow modules CSM (Customer Service Management)/FSM (Field Service Management) in Enterprise/Consumer/Federal segment.
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This role takes lead on the end-to-end design and delivery of IT Help Desk support services to maintain defined service levels and uphold customer expectations for quality. Help Desk Manager- ONSITEThe IT Help Desk Manager is responsible for leading the Firm’s technical support teams to provide a gold-standard technology experience for our lawyers, staff, practice groups, and clients.
$100,000 - $120,000Full-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Job Duties and ResponsibilitiesAs the Senior Manager of RAN Engineering, Tier 3 Technical Support at DISH, you'll play a pivotal role in the team working on cutting edge technology. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products, and now we are building America s First Smart Network.
$127,050 - $208,725 a yearFull-timeExpandApply NowActive JobUpdated Yesterday
customer service technical support jobs Title: sales support specialist in Holdrege, Nebraska
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