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Your ability to see the store through the customers' eyes will help you lead initiatives and related efforts to increase shopper loyalty, while delivering on Macy's standards for customer service.
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Our opportunities in Sales, Merchandise, Operations, Customer Service, Warehouse, Marketing, and other areas let you express your creativity and commitment to excellence, grow your career, and make a difference to your Macy's colleagues and customers.
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You bring your passion for the perfect customer experience to the service team, and you ensure that we always present a sales floor that's ready and welcoming. As a Sales and Customer Experience Manager, you will make sure the very best of Macy's is always on display.
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Actively fill open positions prioritizing internal colleagues in Customer Experience, Commission, and Specialized Selling areas. Exceed sales goals by leading Macy's initiatives through coaching and recognition, while optimizing productivity and efficiency.
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Review and utilize Sales and Star Rewards data to provide colleague recognition; develop and communicate strategies to improve results. Now is an exciting time for a Macy's career as we continue to focus on creating exciting and memorable experiences for every Macy's customer, whether their journey starts online or in the store.
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Employee Assistance Program (mental health and financial literacy resources) A consistently clear and effective communicator, writer, and presenter. Interview, hire, train, coach, develop, coordinate, evaluate, and discipline direct and indirect reports; direct and manage team to meet or exceed performance and behavioral expectations; address complaints from and resolve problems with colleagues.
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Fully-Funded education benefits may include 100% of tuition, books, and fees. Bring your creativity, energy, and ideas to the Macy's team - Apply Today! Work a flexible retail schedule: day, evening, holidays, and weekend.
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Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment.
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Title: Inside Sales and Customer Service ManagerReports to : Vice President of Sales & Business DevelopmentJob Purpose : Responsible for managing the Inside Sales team across all plants and providing clear communication to support customer satisfaction.
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Build a productive, enthusiastic team that's ready and eager to engage with customers and create memorable shopping experiences. We respect and invest in each individual to create growth, pride and satisfaction.
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Conduct ongoing Talent Analysis of colleagues and establish career progression plans for key players and positions to result in retention of best talent and turnover reduction. Macy's fun and inclusive environment is ideal if you enjoy connecting with people and passing your knowledge and enthusiasm on to your team through training and coaching as you and they advance through your leadership.
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Occasionally required to lift and/or move up to 25 lbs., climb ladders, stoop, kneel, crouch, and crawl. An energetic team member who works well with customers and colleagues. Reach with hands and arms, use hands to press, handle, and feel.
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Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. If we are able to bring our whole selves to work, it translates into a more abundant and wider array of ideas and energy for all to benefit from.
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Strong in the Microsoft suite, computers, and handheld devices in general. This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement.
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Requires close vision, color vision, and ability to adjust focus. An inclusive, challenging, and refreshingly fun work environment. Coverage across medical, dental, vision, and retirement.
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customer service sales lead jobs Title: service sales and customer manager in Holdrege, Nebraska
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