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Assist in providing subject matter expertise on technical and compliance areas that impact patient financial responsibility customer service including HCMC processes, EPIC HB and PB system, payor requirements, Federal, state, and attorney general patient pay regulations, Fair Debt Collections Practices Act. Maintain certification in EPIC Resolute Hospital Billing and Professional Billing Self-Pay Follow-Up.
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Customer Service Sales Supervisor I work closely with the Operations Manager, ensuring the overall adherence to corporate policies and proceduresEssential DutiesLead a team of 15-25 entry-level front-line customer service agents responsible for inbound call handling.
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Assists Branch Manager and Assistant Manager in completing monthly State of the Branch and General Ledger Reconciliation reports, to review the financial activities of the branch and ensure all required actions are conducted.
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Monitor associate retention and career development; communicate ideas to General Manager. Demonstrate a thorough understanding and compliance of all customer service-related standard operating procedures (cashiering, credit and close-out.
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One year customer service/cashier supervisory experience and proven ability direct operations. In addition, this position is responsible for training and developing Customer Service Associates.
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Provide direction to all Customer Service Associates to ensure a highly attentive and accurate level of customer service. This position is responsible for the creative workflow process for cashiering, handling product returns, performing basic cash office functions, and providing every customer with an exceptional shopping experience.
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This position description is intended to describe the general nature and level of work being performed by people assigned to this job. Process customer refunds and exchanges according to established guidelines.
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Greet every customer in a helpful and courteous manner. Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.
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Process customers at checkout using the point of sale (POS) system. The noise level in the work environment is typically quiet to moderate. Ensure compliance to scheduling, hiring, payroll and business planning processes.
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Experience as a Control Teller or Customer Service Representative familiar with Control Teller duties, generally equivalent to two years. Monitors and analyzes customer transactions for any suspicious activities that may be in violation of the Anti-Money Laundering Program in accordance with BSA. Reports any finding to Branch Management, Security and Compliance.
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1 paid personal holiday of associate’s choice and Volunteer Time Off program. Ability to exercise independent discretion and judgment in supervising a fast-paced environment adapting to change with a sense of urgency.
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Job Details Description The Customer Service Manager reports to and assists the General Manager and Assistant Store Manager, in daily operations, including motivating and inspiring the team to achieve store goals.
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Ability to demonstrate initiative and be a self-starter. Marginal functions of the position (those that are incidental to the performance of fundamental job duties) have not been included. Address and document unsatisfactory performance and policy violations of associates through administration of disciplinary action and performance counseling.
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Work and attend weekly/bi-weekly meetings with Region Manager, Service Managers and General Managers to share performance. Customer service and conflict resolution skills.
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Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria) Monday - Friday 7:00 AM - 7:00 PM. Excellent communication, delegation, follow-up, and analytical skills. Demonstrate a thorough understanding and compliance with the company's safe lifting practices standard operating procedures.
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customer service general manager jobs Title: service customer supervisor in Holdrege, Nebraska
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