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At a high level, ASM's in Training will learn how to support the Store Manager in developing strategies and objectives toward driving store sales and profitability. Assistant Store Managers in Training are learning the various responsibilities and functions of the following roles: Assistant Store Manager, Operations Assistant Store Manager, Night Operations Assistant Store Manager, and Specialty Assistant Store Manager.
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ASM's in Training will report to a Store Manager. Business Analysis and Merchandise Planning Initiatives to include driving department profitability through analysis of sales trends.
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ASM's in Training will learn the following tactics to support this key accountability: staffing and scheduling, identifying and resolving stock deficiencies, supervisor associates in selling behaviors, resolving customer issues and concerns, and supporting service needs for both installed sales/special orders and product sales.
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ASM's in Training will learn how to work with key partners (Store Managers, Field Merchandising, MET Teams) to plan merchandise placement and signing. Operations Management to include supervision of front end processes involving sales and return transactions, as well as special services and lot support.
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Direct Manager/Direct Reports. ASM's in Training should develop a command of store standard operating procedures (SOP's), operate all store equipment and systems as well as how to manage daily financial operations.
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Supervising Store Associates to include interviewing, hiring, motivating, coaching, training,developing, and communicating to associates. General Customer Service Initiatives to include supervising Associates in the selling effort, ensuring the store's in-stock position, and maintaining an appealing and organized store.
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ASM's in Training will also learn the performance management process, to include semi-annual review of associate performance and how to execute the associate disciplinary process when necessary. ASM's in Training will also learn.
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Acts with Integrity: Role model for ethical behavior; consistent and fair in dealings with others. Typically requires overnight travel less than 10% of the time. They will also learn how to support stock integrity through inventory management processes.
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How to oversee the back end processes, including receiving and freight teams to ensure that merchandise is received and stocked appropriately. Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about.
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Safety Orientation: Enforces safety policies and procedures; is a safety role model. The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED. Once complete with their training process, they will gradually assume accountability supervision of work activities of associates.
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Excels in Customer Service: Creates customer focused environment; provides excellent service. Delivers Results: Creates a sense of urgency; delegates appropriately; motivates self and team to accomplish objectives.
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