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Partner with the Sr. Manager of Support and other Customer Success Leaders to develop, execute new strategies, and refine processes to raise service and productivity results.
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The industry leader in providing ultra-reliable live streaming to both physical venues and web destinations, all over a standard internet connection, Resi also provides world-class technical support and customer service, having one of the highest satisfaction rates in the media industry.
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We are looking for a Technical Support Manager to lead and scale our support team for significant customer growth. Manager, Customer Technical Support.
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Roxtec is seeking an individual for the Customer Support Specialist position based in Tulsa, OK. This position will serve as a liaison between technical support, outside sales, and logistics to improve customer service in the US. The position reports to the Technical/ Sales Support Manager.
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Description:The Gund Company has an immediate opening at our Euless, TX manufacturing plant for a full-time Manufacturing Customer Service - Technical Support, 1st shift to join our team.
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Handle a high call volume of customer calls via our Technical Support Line. Minimum two-year AS/HVACR technical degree plus 5 years of appropriate fieldwork experience in installation, service, and maintenance of residential and commercial HVAC systems or a minimum of 10 years of appropriate fieldwork experience.
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Plumbing Inside Technical Customer SupportThe Technical Services and Sales Support Specialist is responsible for determining customer requirements from telephone and e-mail discussions.
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We are looking for Customer Support Administrators to own Tier 1 Technical Support. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as technical inquiries regarding the use of and solving for our Electronic Support Services.
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Maintain job quote log in the Blackmore and Glunt customer relationship manager (CRM) software. Come join a family-owned company whose mission is to provide excellent customer service to the building trades backed by a 70-year legacy of integrity.
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Coordinate with Service Desk Manager for performance of asset inventory, hardware orders, equipment movement, and shipping needs. Provide support for Peratons first-line response center or Tier 2 Service Desk located at Peterson AFB, CO with 24 / 7 operations.
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Deliver post-sales technical support to dealers/contractors and customers to analyze and recommend solutions to and resolve problems concerning HVAC equipment installation and operation.
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Provide onsite systems/equipment assessment and technical support. Solid understanding of the HVAC industry from sales, installation, and service perspective. Robert Madden Industries seeks a motivated, energetic, and qualified professional to join the Technical Services Department.
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In addition to daily customer support, the primary responsibilities for this role are being a Subject Matter Expert for CS teams who also provides escalated technical support and troubleshooting, while assisting in the ongoing support of high-profile and very large churches.
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The Support Manager is passionate about customer service experience and is in constant pursuit of improving internal processes, revealing opportunities to improve efficiency and success of individual team members.
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Customer Technical Support Rep 5. The candidate(s) must be able to assist local and remote users with complex IT-related issues and support daily IT operations. Minimum of 3 years of progressive experience in a call center/service desk environment.
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support manager customer service jobs Title: customer support technical in Grand-island, Nebraska
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