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Management and execution of a variety of customer service and value-added service requests/inquiries including but not limited to: account activity; policy administration and insurance placement; billing activity; claims administration; coverage/loss analysis; contract review for insurability; review policy forms and endorsements; review audits; identify errors and facilitate corrective actions; Certificates of Insurance; Evidences of Property; and Cancellation/Reinstatements.
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4-5 years of experience in contract management, contract administration, grant management, or the paralegal field. Conduct initial intake of contract request packages and ensure documents are complete, approvals are obtained and routed for review and execution in the contracts management system.
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Provides support in the daily post-award research administration business processes within Research Finance, assists with financial management of awarded projects including financial reporting to both internal and external sources and works closely with Grants and Contract staff in serving principal investigators and maintaining regulatory and policy compliance.
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Maintain frequent, transparent communication with account team regarding individual and team client service and policy administration activities, ensuring that the AE, Producer and/or Management is fully informed of workload status, questions, concerns and/or any errors, discrepancies or changes as it relates to the account and their insurance policies and facilitates appropriate/corrective actions.
Full-timeRemoteExpandApply NowActive JobUpdated 28 days ago - UpvoteDownvoteShare Job
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The SBA Senior Loan Auditor will work in the Consulting Department in support of a contract with the Small Business Administration (SBA), Office of Credit Risk Management, to assist with Lender Oversight Reviews.
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This is a fully remote Account Manager role supporting our Producer Operations Department. Working in conjunction with Account Executive (AE) or Producer and following established industry and company guidelines; responsible for managing an assigned book of business; increasing account retention and new business support; and meeting all performance requirements regarding production, quality, and ensuring that no liability associated with errors and omissions occur.
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This is a fully remote Commercial Insurance Account Manager role supporting our Producer Operations Department. Has a through working knowledge of insurance brokerage business and assigned clients' needs.
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Review all policies, identifying and notifying AE or Producer of any discrepancies and ensuring that all necessary changes are submitted to and issued by the carrier. Direct day-to-day activities and workflow assigned to administrative, customer service and/or account management team which includes delegation and prioritization of assignment/task, communication on performance expectations, and monitoring execution to ensure performance requirements and timelines are met.
Full-timeRemoteExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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3+ years of account management experience; or 5+ years related experience in the insurance industry. Maintain agency management system, other agency supported systems and carrier/vendor online platforms, ensuring all data entered is complete, clearly presented and well-documented, accurate, and up-to-date.
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Assist in monitoring team performance to ensure productivity, efficiency, quality, and service standards are met, recommending corrective actions to Management when appropriate. At least one professional designation preferred, such as CIC or equivalent.
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Binding coverage and complying with any subjectivity(ies) as required by carrier, Surplus Lines Association and/or IOA. Company commitment to work/family life balance and community service. Responsible for strategic coordination and execution of day- to-day administrative and customer service activities for assigned accounts, and capable of resolving complex customer service problems, showing the ability for critical thinking and thought process in taking the next step in the best interest of the client, carrier partner and IOA.
Full-timeRemoteExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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This is a fully remote role supporting our Producer Operations Department. This is a fully remote role supporting our Producer Operations Department. Seeking candidates in the Northeast (CT, DE, MA, MD, ME, NH, NJ, NY, PA, RI, VT.
Full-timeRemoteExpandApply NowActive JobUpdated 1 month ago
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