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Driving Product and CMDB modelling required to support Customer Order management and Service Order management. OSS/ BSS experience with extensive technical design expertise of Telecom Service Delivery and implementation of ServiceNow OMT (Order Management Telecom) and its interaction with BSS/OSS system including ServiceNow modules CSM (Customer Service Management)/FSM (Field Service Management) in Enterprise/Consumer/Federal segment.
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Support VMware Horizon VDI workstations to ensure near-zero downtime for remote customer service agents. Provide daily management and support of the SCCM and Intune environments.
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The GCAOO Quality Control/Quality Assurance (QC/QA) team provides operational support by monitoring the completion of critical customer due diligence requirements as directed by the Bank Secrecy Act (BSA) and/or the Financial Crimes Global Standard with coverage extending to horizontal lines of business.
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Skilled with project and presentation software including PowerPoint, Visio, MS Project, Excel, Access, and Word. Qualifications·Minimum 5 years of alfa or contract/ asset/portfolio management system application experience ·Previous experience in a digital product / channel management role with exposure to a dealer / customer facing environment and/or back-office operations.
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At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, or another type of work authorization.
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This role is responsible for enhancing our self-service options to improve customer satisfaction and reduce direct support inquiries; including our chatbot, and our member facing help center.
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Ability to support rotational shifts (e.g., nights and weekends, including holidays when applicable) based on customer needs. As a Field Service Engineer, youll work in our state-of-the-art facility and at customer sites around the globe, where you are the face of Applied Materials and an integral part of a vibrant and diverse team.
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Carrington Mortgage Services is part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience.
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Exceptional written and verbal communication skills with a proven ability to create compelling content and marketing materials Hands-on experience with Customer Relationship Management (CRM) systems like Salesforce or HubSpot to track leads, manage customer data, and support sales teams in driving business results.
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Using the latest and greatest of open source and AWS technologies, you will be responsible for ensuring our omni-channel customer communications are secure, error free, stable and reaching the right customers at the right time.
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Answer financial and customer-related questions from key stakeholders using multiple data sources including SAS, SQL, Tableau, R, etc. As a dedicated P&C Product Management Manager in the P&C Competitive Intelligence team, you will support the achievement of property and casualty (P&C) insurance profit and growth targets in assigned state(s) or geographic region.
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As part of this team, you enable customer success by providing support to clients after they have purchased our products. Customer Satisfaction - Customer support is a strategic differentiator for Palo Alto Networks - helping drive customer loyalty, positive reference and repeat business - You will be measured by your ability to achieve customer satisfaction goals - Customer satisfaction is the single most important measurement of our support organization, and the best way to measure our ability to achieve our mission to “Make our customers successful.
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The GCAOO QC/QA team is seeking to strengthen its risk management and infrastructure by focusing on key AML customer due diligence processes that have high risk and significant visibility. Ensures accuracy of data and that relevant information is captured for inspection metrics to support governance for dashboard reporting.
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Secondary Skills – Network SkillsGood to have Skills – Python Brief Summary and Problem Statement: Storage engagement to facilitate operations related to production support, customer migrations, risk, and instrumentation.
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Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities.
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customer support jobs in Plano, CO, Nebraska
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