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Answer phones in a friendly manner and assist callers with a variety of questions. Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone.
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Answer phones, take messages and transfer calls. Attends all staff and club meetings and events. This position will be responsible for the day-to-day operations of the Front Desk including, the processing of guest check ins, member retention and maintaining quality customer service.
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Seeing and hearing: read documents, computer screen, answer phones, communicate in person 0-24% Marshalls the golf course; drive the course, monitors pace of play and ensures all golfers are observing course and cart rules, talk to players and assist players when needed.
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Demonstrate diplomacy in all interactions while using appropriate behavior and language. At Planet Fitness, we pride ourselves in creating a culture that empowers people to live a healthy lifestyle. Must be able to frequently bend, reach, and kneel in order to complete cleaning tasks throughout the club.
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The Member Services Representative is responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
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Handle all front desk related activities including: Answer phones in a friendly manner and assist callers with a variety of questions. The Overnight Closer (Member Services Representative) will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
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Answer phones and greet clients in a personalized, friendly, and inviting manner. Tax prep benefit - allows eligible associates to receive the same tax preparation as our clients, all with no direct cost to you.
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Match clients with the best-suited tax professional for their needs. Help to ensure all clients needs have been met during service both in person, over the phone or virtually. Maintain office cleanliness and organization of resources with team members.
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Computer proficient with the ability to use Microsoft Office. Schedule clients how they would like to be scheduled. Experience working in a fast-paced environment. Previous experience in a customer service environment.
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Compensation: $9.75 - $10.25 per hour. The Overnight Closer will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
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You should always be an example of Fleming's warmth and hospitality including putting our Guests at ease during a wait, answer phones, and direct the calls in a prompt and professional manner.
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