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The Senior Service Technician- Customer Support will support internal and external customers via phone, email, face to face, or other media communication. Generate and utilize data from systems to provide analysis and guide other customer support service technicians in repair efforts.
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Oversees the customer service delivery and daily billing that supports Raleigh Water, Solid Waste Services, Stormwater Department and merger communities. This position is directly responsible for overseeing and managing the utilities billing and collections of nearly $350 million annually (water, sewer, solid waste, recycle, yard waste and stormwater), customer interactions and experiences that equate to ~33,500 monthly and is the product owner for the following system applications, Oracle Customer Care & Billing, Customer Web Portal, Interactive Voice Response and Telstrat Call Recording and Quality Assurance.
$127,428 a yearFull-timeExpandApply NowActive JobUpdated 8 days ago - UpvoteDownvoteShare Job
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Deliver high-quality customer service using modern technology (e.g., virtual agents), developing self-service content, and enhancing the customer experience. This role is responsible for leading and developing the team that delivers on the execution of payroll processing, tax withholding, compliance, and customer service for U.S. employees.
$181,170 a yearFull-timeExpandApply NowActive JobUpdated 7 days ago - UpvoteDownvoteShare Job
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An Associate’s degree or equivalent experience plus one year of Customer Service experience is required. Compile and track data to make recommendations to improve customer relations and fully understand the customer service environment and exhibit exceptional customer care.
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POSITION SUMMARY:The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB CLUB Outfitter will be the product expert while executing account servicing and other CLUB processes to include acquiring and activating new members, CLUB sales, customer experience, peer coaching and influencing, and regulatory compliance.
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Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.
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Education and Experience Requirements 1+ years of customer service experience (preferred) High school diploma or GED (preferred) Experience working as a travel agent (preferred) Laptop/Smartphone & Internet Access(required) Benefits and Perks Flexible hours Full-Time or Part-Time available Certification & Credentials Travel rebates and discounts Extensive Coaching Platform High Commission Continuing education is key to maintaining a competitive edge in this opportunity.
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You must work a minimum of 20 hours per week or 40 hours per cycle from Monday to Sunday, between 8AM and 10PM EST. Fees apply ($2.00 per hour Marketplace Licensing Fee and $1.00 LiveXchange Service Fee.
$18 an hourRemoteExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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The Auto Club Group is seeking Member Representative II’s or Licensed Customer Service Representatives who can promote ACG products and services, promote customer satisfaction, and participate in office events to help generate revenue by improving member awareness of products.
$24.83 an hourFull-timeExpandApply NowActive JobUpdated 8 days ago - UpvoteDownvoteShare Job
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3+ years of deep functional knowledge in two or more of the following areas: customer service transformation, customer service experience design and customer service process implementation, contact forecasting and work force management, quality management, center staffing and training, technology support, IVR design and implementation, digital customer service technology platforms/Call routing, reporting metrics/KPIs, and supplier/contract management.
$188,600 a yearFull-timeExpandApply NowActive JobUpdated 7 days ago - UpvoteDownvoteShare Job
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WingSwept is an award-winning managed service provider seeking a Customer Success Engineer for our team. WingSwept's Customer Success Engineer (CSE) is chiefly responsible for advising the Customer Success Team and Managed Services clients on business and technology goals to improve business outcomes while leveraging the WingSwept technical and security tool stacks.
Full-timeExpandApply NowActive JobUpdated 24 days ago - UpvoteDownvoteShare Job
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JOB DESCRIPTION Store : Harps Mill Rd, Raleigh, North Carolina Availability - Shift/DaysFlexible AvailabilityCustomer Service RepresentativeWe want you to join our team as a Customer Service Representative.
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Familiarity of D365 CE modules including Sales, Customer Service, Marketing, Project Operations, or Field Services. Hands-on experience with D365 Customer Insights Data and D365 Customer Insights Journeys.
$203,000 a yearFull-timeExpandApply NowActive JobUpdated 20 days ago - UpvoteDownvoteShare Job
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When you join the KFC Brand, you join our Family!
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Genius Talent has partnered with a leading independent Insurance Agency seeking an experienced and licensed Customer Service Representative with a strong background in personal lines insurance.
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customer service jobs Title: customer in Raleigh, NC
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