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Demonstrated experience with Knowledge Management & Call Center Management. Demonstrated experience with Knowledge Management & Call Center Management. Bachelor degree in Management, Computer Science or a technology related discipline.
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Data entry clerks come from all different backgrounds including, data entry, telemarketing, customer service, sales, clerical, secretary, administrative assistant, warehouse, inventory, receptionist, call center, part-time, retail fields & more.
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Responsibilities Lead, coach, and mentor staff in all in roles within the Patient Experience CenterIdentify and report pharmacovigilance information as required by client(s) (i.e., Adverse Events)Determine call center operational strategies, implement and communicate with senior managemenConduct needs assessments, performance reviews, capacity planning, and cost/benefit analyses to ensure that queues and staffing meet business needs.
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We are a same day surgery center, hours Monday - Friday, no on-call or weekends. Participates in center quality meetings, medical executive meetings and other management meetings upon request from the Medical Director.
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If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail store leaves you feeling bored, join our driven high-energy Avis Budget Group enterprise.
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Prepare Audit Packets, Answer Phones in Call Center, Follow-up on Pending Deals. Process sales through John Deere's systems to enable accurate and timely dealer settlements and credits, along with invoicing to end use customer.
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Required - And Graduate Medical Assisting Preferred Licensure/Certification Requirements: Certified Medical Assistant Required - Within 24 Months of Hire Or Registered Medical Assistant Required - Within 24 Months of Hire Hours of Work: 8am to 4:30pm Weekend Requirements: No Weekends Call Requirements: na.
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The Customer Care Center is a 24/7 operational call center that is not "technical support" in nature. Prior Call Center or Sales experience is ideal. In the Customer Care Center, there are 3 core responsibilities, Front line phone and customer support, Dispatching of Field Service Engineers and coordinating service; and Coordination of/scheduling of service activities for Equipment PMs and Updates.
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Automotive Dealership fast paced Service Business Development/Call Center. Previous customer service, Automotive and/or Call Center experience helpful. Duties are performed primarily in the Business Development Center.
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Job Description Going far beyond the standard call center or tiered support position, the Technical Solutions Engineer at Arista Networks is a top level engineer, equivalent to a Tier 3 or Escalation Engineer in most support organizations.
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Adheres to call center metrics and guidelines within established procedures. Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
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Responsible for Wellness Center staff and clinic execution and ensures that all protocol/procedures are followed. Schedule staff in Apollo and find replacements when needed due to call-offs.
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Call Center experience of some kind is preferred. CSR's will be working out of contact center and responsible for fielding inbound calls from customers who own their product (discount prescriptions cards.
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Knowledge, experience on call center protocols – IVR, KPI’s, CRM, and best practices. Work with IT department to design the most effective call-tree to quickly support customer needs.
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The Toolbox (Qualifications) Bachelor’s degree in a related discipline; an equivalent amount of Call Center Management experience may be substituted in the absence of a bachelor’s degree.
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call center jobs in Morrisville, NC
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