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Opens new accounts, certificates of deposit, Cash Management Accounts, IRA’s, Club accounts, completes necessary paper work for ACH and payroll deductions, obtains notary, inputs HELOC applications, and cross sells products and services to meet the financial needs of members.
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This position is responsible for contacting customers for account setup process, purchase orders, and initial introduction; verifying customer invoices for accuracy and sending out to the customers; processing customer payments through checks, credit card, cash, and ACH Direct Deposit; contacting customer by phone, email, and by written letter for payment status of their account balances and past due invoices; and verifying and reconciling invoices and accounts receivable to the general ledger.
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Prepares and oversees financial tasks like year-end 1099 statements, wire transfers, ACH payments, and petty cash disbursements. Familiarity with Microsoft Dynamics 365 and is a plus. Prepares and oversees financial tasks like year-end 1099 statements, wire transfers, ACH payments, and petty cash disbursements.
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Under general supervision of the Operations Manager, is responsible for handling electronic payment exceptions, escalations, and reconciliations related to ACH, Real Time Payments, Wire, and/or Zelle within established timeframes in order to mitigate risk.
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