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Help TurboTax Business customers who are working on their tax returns or have delegated their tax returns with: o Tax advice o Full Service Business return preparation and signature o Product/software inquires o Tax calculations o Filing tax extensions Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your extensive knowledge and expertise in the field of business tax preparation and books to tax accounting entries.
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Position Overview :As a remote Customer Service Representative, you will be responsible for providing outstanding support to our valued customers. Previous experience in customer service or a related field preferred.
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Deliver high-quality service to ensure customer satisfaction and retention. Work closely with other team members and departments to ensure a cohesive approach to customer service and policy management.
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Enhance customer service by resolving issues reported by Customer Care, Roaming, network technician, engineers, the FTTH call center, and other areas within the company. Maintain, test, and resolve issues with OCn, Gigabit Ethernet, DS3, T1, and DWDM facilities over both legacy and the latest IP network infrastructures; coordinating diagnostic and corrective activities with vendors, the Technical Infrastructure Group, Field Services, Engineering, I.T., System and Internet Ops groups.
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Experience with many of the following tools in the customer environment: Akamai; Axonius; CyberArk; CA Spectrum; CoreLight; Cisco Any Connect; Cisco Prime; Cisco Viptela; Crowdstrike; DynaTrace; ForeScout; Forward Networks; Grafana; Gigamon; INFOBLOX; NetScout; Nessus/Tenable; Nutanix; Palo Alto Global Protect; Palo Alto Panorama; Splunk; Swimlane; Zscaler Client Connector; Zscaler Internet Access; Zscaler Private Access.
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Bilingual Spanish-Inbound Customer Service Agent - Consumer Relations (Remote) As a Bilingual Remote Consumer Advocate with ASI/GE Appliances, you will resolve escalated customer service issues (in English and Spanish.
Full-timeRemoteExpandApply NowActive JobUpdated 8 days ago - UpvoteDownvoteShare Job
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A hard-wired broadband Internet connection via DSL, Cable, or Fiber Optic is required. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.
Full-timeExpandApply NowActive JobUpdated 28 days ago - UpvoteDownvoteShare Job
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Must have verified internet service(secure, reliable and dedicated high speed is required to support business needs/not wifi) and an established dedicated work area (desk, chair, electrical outlet, direct LAN connection.
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Investigate outage logs and help determine root cause for service interruptions. Level III Responsibilities include : Functions 1-5 Serve as Tier II support of network operations teams involving complex level customer outages as well as internal network outages.
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This is an entry level position responsible for processing all release of information (ROI), specifically medical record requests, in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service.
Full-timeWork from homeExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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In-person customer service experience. For remote work, this position requires that you provide a high-speed internet connection, subject to applicable expense reimbursement requirements (if any), and a work environment free from distractions.
Full-timeWork from homeExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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Candidates must have reliable broadband Internet service and a home environment conducive for working remotely. Preference will be given to candidates with previous customer service experience in a call center environment.
$14 an hourFull-timeExpandApply NowActive JobUpdated 1 month ago
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