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We are seeking a highly motivated and experienced EDI On-boarding Customer Success Manager to join our dynamic team. Note: Pipe17 is currently focusing on X12 EDI capabilities to integrate with North America Retail trading partners to take orders (both drop-ship and bulk orders into DCs) and connecting those orders to backend systems (ERPs, Fulfillment providers, etc.
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Responsible for development and management of automated test scripts based upon manual test cases, execution of automated test scripts, and reporting of defects - with the goal of ensuring high quality applications, as measured by post-production defects.
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In Epic's quest to help healthcare providers deliver the highest quality of patient care, we rely on the Integration Engineers on our EDI team to share information across disparate systems and make it easily accessible within a single patient record.
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Accurately and efficiently record Customer purchase order data into Oracle; orders are received via phone, fax, email, EDI and Internet. The French Bilingual Customer Care Representative's primary role is to manage inbound calls by providing order placement, service dispatch, technical product assistance and order issue resolution support to Customers as well as cross functional groups within STERIS. Individual is responsible for managing calls from multiple queues ensuring department objectives are met and supporting the product line for US and Canada.
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Create advanced workflow solutions using Electronic Data Interchange (EDI) transaction tools. Two (2) years of experience in each within the healthcare industry: (1) using LINQ Queries with lambda expressions for developing business logic layer.
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Producing various artifacts (BRD, Design Document, Test Cases, B2B/EDI Specifications, Launch/Cut-over plans, or Operations documents. Writing functional design documents, create/maintain EDI maps and specifications, troubleshooting complex EDI failures, working with external EDI partners, and testing interconnected systems.
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EDI systems and core web-based applications. Experience with web services projects; reading, authoring and editing XML documents. Experience writing SQL statements, stored procedures and functions in a SQL Server environment.
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