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Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with their fellow peers in training, respective course instructors and supervisors, and all departmental and company leaders for Hollywood Casino Gulf Coast and Boomtown Casino Biloxi.
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We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET™ and theScore Bet Sportsbook and Casino.
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Prefer individual with two years police, military, or casino security experience. Must be able to obtain and possess a Nevada Gaming Card, an Alcohol Awareness Card (AES), First Aid & CPR certifications.
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Active Shooter Awareness TrainingCybersecurity Awareness for the WorkplaceGeneral Employee Safety TrainingHazard CommunicationResponsible Gaming Awareness TrainingTitle 31 Introduction and OverviewTitle 31 SAR Incident Reporting Awareness Training*PCI Credit Card Fraud PreventionSexual Harassment Awareness for FrontlineTRMG Title 26 & Form 8300 for Non-Casino Departments.
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Assists Marketing Dept. and Player Development in making reservations for special events, gaming tournaments and parties. Answers questions guests may have regarding hotel, casino, and community.
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The Casino Floor Supervisor is responsible for the successful operation of the Table Game area, assuring game protection and that guests have a favorable gaming experience. Use good judgment when evaluating unique circumstances; make fair and appropriate decisions consistent with departmental policies, internal controls, and gaming regulations.
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The below courses are required for this position:Active Shooter Awareness TrainingCounterfeit Currency PreventionCybersecurity Awareness for the WorkplaceGeneral Employee Safety TrainingHazard CommunicationResponsible Gaming Awareness TrainingTitle 31 Introduction and OverviewTitle 31 SAR Incident Reporting Awareness Training*PCI Credit Card Fraud PreventionSexual Harassment Awareness for FrontlineTRMG Title 26 & Form 8300 for Non-Casino Departments.
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At times, may be responsible for verifying casino guests are of legal age before entering any gaming areas. Uphold and enforce gaming regulations, company policies, and procedures, as well as all Federal and State laws and regulations.
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Must currently have - or be able to obtain - a Mississippi Gaming Badge. Responsible for walking the casino floor to look for guests that are not actively using a player’s card. Must currently have - or be able to obtain - a Mississippi Gaming Badge.
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Performs cash handling tasks in accordance with cash handling procedures including but not limited to cashing personal checks, processing cash advance transactions, cashing casino chips and gaming tickets, issuing and redeeming markers and providing funds to the slot department for jackpot payouts.
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A Mississippi Gaming Commission work permit is required for this position. Represents Hard Rock Hotel & Casino Biloxi in the most positive manner with guests, co-workers, managers, and vendors.
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A Table Games Dual Rate Dealer is responsible for providing an entertaining experience for guests while dealing casino games according to the rules of the game being played. Exchanges currency for gaming chips and pay or collect bets according to house rules in an accurate manner.
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