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While checking in, registering guests, the Front Desk Agent is a source of knowledge for the guest for everything about the hotel, its amenities, and the local area. The hotel operates off a Property Management System and the front desk agents work in that system all day long, someone with the ability to pick up computer skills easily is necessary.
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This position will be responsible for the day-to-day operations of the Front Desk including, the processing of guest check ins, member retention and maintaining quality customer service.
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Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system. + Greet and welcome all guests approaching the Front Desk in accordance with Aimbridge Hospitality standards; maintain a friendly and warm demeanor at all times.
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The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.
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Front Desk Associates are expected to surpass all expectations under the management of the Front Desk Supervisor and with support of the Front Desk Team. Most importantly, Front Desk Associates will build rapport with all members, visitors and guests to create a welcoming environment.
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1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred. We're looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel.
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Reports To: Front Desk Supervisor/Front Office Manager Supervises: None General Purpose: With the goal of providing a superior experience, the Front Desk Agent is the face and voice of 21c, involved in any and all aspects of the guest experience.
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Hotel Front Desk experience preferred. Front Desk Supervisor. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt and IHG. Our culture is focused on connecting our guests with exceptional experiences.
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The primary purpose of the Assistant Front Office Manager is to ensure that guests have an excellent hotel stay experience while performing front desk duties and directing front desk staff to greet guests, process check-ins and check-outs, issuing room keys, answering questions, and addressing guest requests as per brand and Atrium standards.
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A Front Desk Clerk is responsible for assisting Guest Service Agents in checking in and checking out guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
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The pace can be intense, especially in the evenings, weekends, and holiday seasons.
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Be aware of and report suspicious activity in lobby or in front of building. Ensure back up when absent from reception desk. Print out the Catalent welcome brochures and fold them and keep the brochure holder full.
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Other tasks as assigned by the Director of Rooms and Front Desk Manager. The Front Desk Agent is responsible for performing a variety of services for guests while playing a key role in the revenues obtained by the selling of guest rooms.
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About Fedex When you need a package delivered, look no further than FedEx. FedEx promises to be your delivery assistant in a rapidly changing world, but rest assured they are ready to meet the global challenges.
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Experience as a Receptionist, Front Office Representative or similar role preferred but not required. Each location combines both parts of the optical equation – eyewear and eye care – into one excellent experience at a single low price.
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Title: front desk receptionist in Sugar Creek, MO
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