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Helping in the resolution of customer complaints in a timely, efficient and cost-effective manner, and reporting all such incidents to the Service Manager. Proven experience in a customer service environment preferably in HVACR contracting, Plumbing or building services industry.
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Communicate effectively with service manager, parts department, and vendors to facilitate accurate work product. You should be adaptable, and self-motivated, have exceptional customer service skills, and a willingness to participate.
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Replenishes supplies as requested by technicians or service manager. Delivers customer cars to service stalls as requested by technicians. Works alongside an assigned technician to learn to perform quality vehicle service maintenance and repairs.
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Work with Technician Supervisor and/or Operations, Service Center or District Manager in scheduling and dispatching of Technicians for jobs (startups/repairs, warranty, maintenance). The Service Coordinator will perform customer service, service fulfillment coordination, and administrative functions that support the efficient operation of a service office.
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Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.
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As our Customer Service Manager, you will be responsible managing all sales and margin generating activities of our sales associates, ensuring that the sales floor is properly set and that the staff is properly engaged to provide a great customer experience, all while creating and nurturing our culture of integrity, inclusion, musical passion, and respect.
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Collaborate with the Service Manager on impending customer work orders. As a key member of the Ourisman Toyota service team, the Automotive Service Technician will be responsible for diagnosing customer vehicles and determine repair strategies.
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To join our customer service team, you should be comfortable supporting customers via the phone, on chat and through email, an excellent verbal and written communicator, able to think on your feet and have a positive, team-oriented attitude.
$17 - $19 a yearFull-timeExpandApply NowActive JobUpdated Yesterday - UpvoteDownvoteShare Job
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As the Part Time Customer Service Lead, under the guidance of the Assistant Store Manager and Customer Service Supervisor, you’ll be responsible for leading day-to-day customer service initiatives, inspiring, motivating, and encouraging associates to provide exceptional, friendly and professional customer service at all times.
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If you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environment, join Our Burlington team as a Customer Service Lead.
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Provide feedback to Service Manager regarding technical training needs, inventory and retail pricing. Primary Job Function: To provide maintenance and repairs on a wide variety of commercial heating and air conditioning systems according to company standards providing the customer with a high quality experience.
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The Regional Manager will coordinate the activities and responsibilities of Field Service Technicians, Independent Service Operators (ISO), and field support roles within a specified region to ensure that all Field Technicians meet the Customer Service, Productivity and Revenue/Profitability criteria as detailed by the published annual objectives.
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