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Provide recognition of accomplishments and offers constructive counseling when necessary as it relates to achieving customer satisfaction and service while building store sales. Ensure Front End schedules, including Food Lion To-Go, are written per standards, to provide extraordinary customer service at all times.
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Responsible for providing an exceptional service experience to multiple customers at one time and contribute to the store achievement of Five-Star Customer Service. The CSR reports to the Store Manager, in partnership with the Operations Supervisor/Manager.
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Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions.
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Educate customers on CARSTARs CSI/NPS survey (kept informed, customer service, quality of repair and on-time delivery). Update and maintain the store scheduler with Office Manager.
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Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
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As the Part Time Customer Service Lead, under the guidance of the Assistant Store Manager and Customer Service Supervisor, youll be responsible for leading day-to-day customer service initiatives, inspiring, motivating, and encouraging associates to provide exceptional, friendly and professional customer service at all times.
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We welcome those with experience in jobs such as Floor Manager, Store Manager Trainee, and Grocery Clerk and others in the Retail to apply. Experience in customer service, call center, or financial services preferred.
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If you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environment, join Our Burlington team as a Customer Service Lead.
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This includes skills in both customer service and property maintenance. Experience in delivering high quality customer service to a diverse customer market. Working both independently and on a team renting self-storage spaces, selling store merchandise, managing the leasing process, accepting payments utilizing our Point-of-Sale System (POS), completing daily bank deposits, and making courtesy calls to customers regarding late payments.
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Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.
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Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store). Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.
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Recommends items for sale to customer and recommends trade-up and/or companion items. Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
Full-timeExpandApply NowActive JobUpdated 21 days ago - UpvoteDownvoteShare Job
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And Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
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