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As a Customer Success Manager (CSM), you will serve as a named resource and partner for Salesforce’s customer organizations. Minimum of 8-10 years work experience in one or more of the following: Technical Customer Success, SaaS platform use or project leadership, Technology Consulting, Technology Solutions Development, Technical and/or Solutions Architecture.
$157,900 - $217,200 a yearFull-timeExpandApply NowActive JobUpdated 4 days ago - UpvoteDownvoteShare Job
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Your main stakeholders will be the customer success and product support teams. Deep understanding of customer support, customer success enablement (Zendesk reporting, experimentation, next best action modeling), and user behavior data analysis is a plus (Salesforce, Zendesk, Google Analytics, Adobe Analytics, etc.
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We're looking for a Customer Success Manager to join our growing team. As a Customer Success Manager, you will be responsible for managing day-to-day interactions with customers, including being the primary point of contact for on-going projects or implementations, as well as cross-selling initiatives.
$100,000 - $115,000 a yearFull-timeExpandApply NowActive JobUpdated 3 months ago - UpvoteDownvoteShare Job
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Collaborating with internal teams, such as sales, marketing, and product development, to ensure a seamless customer experience and drive customer success. Overall, the goal of a customer success manager is to help customers achieve their desired outcomes, drive retention and loyalty, and ultimately contribute to the company's growth and success.
$27 - $32 an hourFull-timeExpandApply NowActive JobUpdated 4 days ago - UpvoteDownvoteShare Job
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You must have deep understanding of NFP and/or Fund Accounting, and exposure to working with an NFP Development Team. This role will develop and support educational programs to foster partner success, and work with various teams in the Channel, Customer Support, Sales, Product Management and International teams for Sage Intacct.
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Team player that works well with others to drive joint success for the customer, team and organization. Schedule and drive sales calls with assigned customers to create in-depth customer understanding and deliver solutions to increase volume and CL2 contribution.
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If so, then a portfolio customer success manager role might be perfect for you! Customer Success Measurement: You'll track key metrics like customer adoption of PagerDuty products purchased, user deployment and activity, and renewal rates to measure success and identify areas for improvement within your portfolio.
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The Customer Success Operations Lead is directly responsible for the day to day management and leadership of a fully outsourced, global multi-partner operation. Reporting directly to the Sr. Customer Success Operations Lead, your role is to ensure that the daily performance of our BPO partners is evaluated and managed to drive exceptional operational results which delight and build trust with our customers.
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Audit the customer merchandise storage area weekly in accordance with the Customer Storage standard operational procedures and timely resolve any issues with the CEM/Store Manager and Operations Manager.
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The Aviation Sales Representative will work in close partnership with the members of the Aviation Sales, Marketing, Product, & Engineering teams to deliver Aviation Sales targets and ensure maximized customer satisfaction.
$112,000 - $168,000RemoteExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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The Client Success Strategist is ultimately responsible for orchestrating internal resources to ensure campaign expectations and contractual obligations are met, as well as acting as the client advocate within the campaign execution and business operations teams.
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Partner cross-functionally with other departments, including Customer Success and Product, to ensure customer feedback is communicated and addressed. We are a diverse, global team working to help our customers meet their business goals through creative problem-solving, data and deep product knowledge, always with a customer centric approach.
$85,000 - $95,000 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Support the pre-sales process to ensure sales success and effective alignment of customer deliverables. Create a post install feedback loop between the Customer Success Manager and the Customer, audit delivery.
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Partner with GPO and Trade partners to maximize customer access and product sales. Minimum of 5 years related oncology experience in the pharmaceutical industry - Sales/Sales Management/Key Account Manager role.
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Job OverviewThe Retail Associate Manager works in partnership with the Store Manager to lead and develop the store team to deliver T-Mobile’s aspirations of earning a place in our customers’ hearts and Mobile Associate success.
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sales customer success jobs Title: product manager in Atlanta, Columbia, Missouri
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