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Serves as a Casa de Montecristo brand ambassador. Maintains visual and cleanliness standards to support the brand image. Accountable for becoming a trusted, successful tobacconist and consistently work as part of a team to exceed sales and KPI goals.
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A track record of meeting challenging sales and operational goals. Cigar knowledge a plus. Cigar Knowledge a plus. Demonstrated flexibility and emotional intelligence to adapt to a frequently changing business conditions with energy and accountability.
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The Lead Sales Associate is responsible for leading a stellar guest experience and operational excellence of a Casa de Montecristo location, as part of a team that achieves high standards of results.
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Passionate and persistent about a delivering a stellar guest experience. Performs all functions to effectively execute corporate initiatives in a timely, efficient and resource-wise manner. Work Environment/Conditions:While performing the duties of this job, the employee is regularly exposed to smoke or airborne particles.
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Cigar Knowledge a plusWork Environment/Conditions:While performing the duties of this job, the employee is regularly exposed to smoke or airborne particles. Previous experience in a retail, hospitality or other service-centric environment.
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While performing the duties of this job, the employee is regularly exposed to smoke or airborne particles. Follows all Casa de Montecristo policies and standard operating procedures (SOPs), as well as state and local regulations.
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Provide a world-class guest experience in the humidor and smoking lounges through exemplary service and selling skills. Proactively and effectively communicate product features and benefits, as well as promotional information.
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Ability to work a flexible schedule (night, weekends, holidays) Specific vision abilities required by this job include the ability to adjust focus. While performing the duties of this job, the employee is regularly required to stand; walk; use hands, reach with hands and arms; and talk or hear.
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Physical Demands:While performing the duties of this job, the employee is regularly required to stand; walk; use hands, reach with hands and arms; and talk or hear. The employee frequently is required to climb or balance and stoop, kneel or sit; the employee must frequently lift and/ or move up to 35 pounds.
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