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As a Cashier (Customer Service Associate), you are the first and final interaction for Floor & Decor's customers. Our Cashiers are responsible for providing excellent customer service through greeting customers, checking out customers, handling product returns, performing basic cash office functions and providing every customer with an exceptional experience.
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Provide above and beyond customer service and exceed customer expectations. Customer service experience. Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.
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Note: Floor & Decor considers all applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, medical condition, pregnancy, marital or familial status, veteran status, or based on any other class protected by applicable federal, state, or local law.
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Manage associate development, engagement, performance and retention in support the Floor & Decor culture and business objectives. This role will be an integral part of the store leadership team by also providing a key conduit between the associate and their journey with Floor and Decor.
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Floor & Decor also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.
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3+ years of experience as a Sales Manager at a franchise dealership or 7+ years in F&I or Floor Manager role. Related Fields: Airline, hotel, restaurant, mortgage lending, hospitality, customer service, guest service, high-end retail.
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The Connected Customer Supervisor is a Floor & Decor supervisor responsible for managing a dynamic team of customer service associates. Demonstrate a thorough understanding and compliance of all customer service-related standard operating procedures (cashiering, credit and close-out.
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In addition, the Receiving Associate is responsible for unloading, auditing, and staging product to recover store inventory. The Receiving Associate is responsible for assisting in the warehouse operations of the retail store.
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Process customer refunds and exchanges according to established guidelines. Greet every customer in a helpful and courteous manner. This role has a minimum base pay from $16.00 per hour with higher starting pay available based on experience.
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Ability to work in different weather Base PayThis role has a minimum base pay from $15.00 per hour with higher starting pay available based on experience. This role has a minimum base pay from $15.00 per hour with higher starting pay available based on experience.
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Process customers at checkout using the point of sale (POS) system. The noise level in the work environment is typically quiet to moderate. Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria.
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Direct all Customer Service Associates and Connected Customer Specialists related to the front end and inventory accuracy in the store. Minimum of (1) year of customer service/cashier supervisory experience or 4 years of customer service experience.
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As a Floor Manager , you will be responsible for delivering elevated hospitality and ensuring each guest has a memorable experience to develop a loyal customer base. Our customer base seeks luxury, value, and world-class service.
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Customer service champions. Diverse perspectives and experiences are a vital to our success and Floor & Decor is committed to creating an inclusive culture. Clean and stock products according to Floor & Decor’s standards.
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Audit the customer merchandise storage area weekly in accordance with the Customer Storage standard operational procedures and timely resolve any issues with the CEM/Store Manager and Operations Manager.
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sales associate floor customer service jobs Company: Cabela's in Columbia, Missouri
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