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Cashier Lead, Head Cashier, Sales Associate, Cashier, Inventory Associate, Customer Service Representative, Clerk, Merchandising Associate.
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This position is responsible for driving loyalty results, including credit, through a focus on performance (sales, guest experience, and loyalty), people (guest service, and associate training and development), and process (operating procedures and compliance standards with an emphasis on cashiering.
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Ensure each guest receives exceptional service by pairing them with an associate to perform makeup applications, skincare analysis, and product demonstrations to drive sales and the guest service experience.
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Contribute to meeting or exceeding the store's goals related to retail and service sales, omni-channel, guest loyalty (including credit), and retail shrink as set by Ulta Beauty for the store.
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We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label.
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The Lead Cashier supports the leadership team with open and close register functions, associate exit inspections and cashier chat in/outs, requires a passion for the guest experience, process excellence, and delivering exceptional results by engaging every guest on the benefits of our Loyalty Life Cycle and positively contributes to achieve goals.
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Support the leadership team by completing cashier chat ins and chat outs as well as associate exit inspections as needed. Experience addressing guests concerns and questions promptly and professionally to deliver exceptional customer service.
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Ulta Beauty also offers a full-service salon in every store featuring-hair, skin, brow, and make-up services. Drive cashier accountability in delivering an exceptional, personalized Ulta Beauty brand experience, and following Ulta Beauty's systems' prompts.
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Ensure that each guest receives exceptional service by providing a guest-friendly environment, which includes greeting and engaging each guest, personalizing service to their needs, and recommending Ulta Beauty products and/or services.
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The Lead Cashier (LC) is responsible for the efficiency of guest transactions and maintaining excellence in cashwrap standards, including cleanliness and overall aesthetics. Book appointments for and support the execution of services and in-store events that deliver an unrivaled guest experience while delivering on sales goals.
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Any associate being hired or promoted into the role must be 18 years of age. Regularly participate in ongoing training, including timely completion of daily digital trainings, to enable continuous professional development and drive sales performance.
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Ensure the completion of all transactions, including guest returns and associate transactions, and the proper control of all cash and media at the cashwrap according to company policies and procedures.
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Demonstrated knowledge and passion for guest service and a competency for selling. The role of Lead Cashier cannot be held by a minor. Demonstrated experience in exceeding sales goals and training new hires.
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Helping to eliminate and/or reduce potential theft of product by providing exceptional guest service and maintaining awareness while on the sales floor. A demonstrated passion for superior guest service and a competency for selling, demonstrating experience in exceeding sales goals, and building and maintaining guest relationships.
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Courteously handle sales, refunds, and exchanges. Ability to build and maintain strong customer relationships. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services.
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sales associate private label customer service merchandising head cashier jobs in Columbia, Missouri
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