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The Senior End User Support Tech will be focused on global endpoint management and support. Provide white-glove, VIP support of all executives, senior leadership and global end users.
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Experience designing eDiscovery databases and reports; reviewing and quality checking database data loads; coordinating complex projects; developing recommendations, plans, cost estimates, budgets, procedures, and specifications for case-specific projects from discovery to trial phase; drafting project proposals and provide status reports; providing end user support and customer service; troubleshooting litigation support firm applications; processing experience a plus.
$111,200 - $166,800 a yearExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Partner with PMs, engineers, researchers, content strategist & QA, overseeing the implementation of the user experience from product conception to launch - as well as post-launch design support.
$165,000 - $231,000 a yearFull-timeExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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Our ideal candidate knows how to take care of an end-user or customer from the first call to the close of the ticket while providing helpful service with a smile to people in need of technical support.
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We are hiring for a Principal Product Manager (Technical) to drive the evolution of products which provide Amazon business teams and selling partners (marketplace sellers and retail vendors) with comprehensive, accurate, and standardized metrics in a timely manner to enable high quality, high velocity decisions.
$161,900Full-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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1-3 years of end-user support/desktop support: Microsoft Windows, Microsoft Office, desktop and mobile device troubleshooting, deployment of home networks 2-3 years of implementation and support of cloud products: Microsoft 365, Box, Dropbox, SharePoint / OneDrive, Azure, Intune, Conditional Access.
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Responsibilities include participating in user interviews, developing and designing front end web user interfaces from a composable architecture, integrating existing data sets and models, developing and maintaining semantically driven object ontologies, and ensuring the responsiveness of applications, among other duties.
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Reporting to the Director of Consumer Insights the Senior User Researcher will lead research projects from beginning to end and be responsible for helping define and drive the future of our products.
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Contribute to the development of a healthy product backlog, collaborating with the Product Manager, Engineering, and Solution Architects to break down business epics, document user stories (to also include things like addressing technical debt, SRE, etc.
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Experience in computer operations, technical support, quality assurance (QA), hardware installation, help desk, or as an end user will not be accepted for meeting the minimum qualification.
$93,288 - $107,281Full-timeExpandApply NowActive JobUpdated 6 days ago - UpvoteDownvoteShare Job
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We are looking for a technically skilled, self-motivated, customer-focused manager to lead a team of high energy Support Engineers. Sigma announced its $200M in Series D financing in May 2024, to continue transforming BI through its innovations in AI infrastructure, data application development, enterprise-wide collaboration, and business user adoption.
$130,000 - $155,000 a yearFull-timeExpandApply NowActive JobUpdated 8 days ago - UpvoteDownvoteShare Job
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The Syteline ERP Project Manager will oversee the end-to-end implementation, customization, and support of Infor CloudSuite Industrial (Syteline) ERP systems for our client's customers.
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Frequency of travel is about twice a month, on average - This includes occasional travel for internal events (sales kickoff, technical summit), as well as for cloud security and DevSecOps industry conferences.
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Provides Desktop & Help Desk support for all IT-related technical problems and services, including Metropolitan Transportation Authority Office of the Inspector General technical assistance for incoming user requests and issues related to OIG computer hardware, mobile devices, and software applications in a timely manner.
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7+ years experience in customer facing roles at B2B SaaS companies in one or more of the following functions: technical support, customer success, sales engineering, product management, engineering, network operations.
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technical support end user jobs Title: desktop support manager in New York, Brooklyn-center, Minnesota
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