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The Assistant Store Manager is responsible for effectively assisting the Store Manager in all aspects of operations, driving sales, customer service, management and training of the staff, etc.
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Have at least one (1) year experience working in a retail, sales, or customer service position or have completed a Sherwin-Williams Management Training Program. The Assistant Store Manager works with the store manager to organize, plan, and implement strategies in a Sherwin-Williams paint store.
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This includes supporting all aspects of store operations, including customer service, marketing, merchandising, inventory, finances, and store safety. Have work experience using timekeeping and/or customer relationship management (“CRM”) systems.
$43,707 - $65,520 a yearFull-timeExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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We are seeking a candidate with exceptional sales and management skills preferably in the watch, fine jewelry and/or specialty retail industry to join our team in Rehoboth Beach, DE as our Assistant Store Manager.
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Communicates regularly with the management team regarding all aspects of sales, visual execution, customer feedback and FT Store Supervisor, PT Store Supervisor and Sales Associate performance.
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You are responsible for daily operations including managing capacity, labor utilization, adherence to pick processes, and drop of task execution (for E-Commerce); and, cash management, customer demand management, labor utilization, and execution of store processes (for Customer Service.
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Demonstrated understanding of how labor utilization and task management drive performance metrics and customer experience. In this role, you will support the Team Leader in leading and executing the Customer Service & E-Commerce programs; this means you are responsible for the checkout experience and grocery delivery & pickup at your assigned store.
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Establishes clear expectations for balancing in-store customer service and completing online orders. Monitors in-store and online customer flow; assigns customer service-related and online order completion tasks balancing the needs of all customers.
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Job SkillsStrong ability to perform task management, balancing dynamic customer flows. Job Responsibilities:Delivers outstanding customer experience; and holds all Team Members accountable for delivering outstanding customer service.
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Monitors the schedule to maintain in-store customer needs, online order capacity, and cognizant of labor budget. You will monitor key performance indicator metrics and visual cues in-store to assess the Team’s performance in these areas.
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Excellent interpersonal, motivational, team building and customer relationship skills. You may be responsible for aspects of managing non-inventory supplies management & expense control.
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The Assistant Store Manager Visual will focus on creating an exciting and enticing store ambiance that will work in line with the Company’s value to drive customer satisfaction and deliver the best in store customer experience.
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Alongside the Store Manager, the Assistant Store Manager Visual must be a role model for the company, the customer first mentality and the culture. Must be skilled in leadership, coaching, and training, sales generation, strategic planning, authentic customer service, communication, conflict resolution, business acumen, time management, and POS and other retail software proficiency.
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Works directly with Store Manager to set the visual presentation of the store through merchandising, floor set planning and execution, replenishment, launches, updates, shipment, loss prevention, and service.
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Position Purpose: Assistant Store Managers in Training are learning the various responsibilities and functions of the following roles: Assistant Store Manager, Operations Assistant Store Manager, Night Operations Assistant Store Manager, and Specialty Assistant Store Manager.
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assistant manager performance management customer service jobs Title: assistant store manager in Anoka, Minnesota
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