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The Assistant Store Manager will support the Store Manager in areas of sales, customer service, store appearance and store operations. The Assistant Manager will be expected to lead the store team members in servicing customers.
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Assist the store manager in setting team member goals, providing feedback on goal achievement, coaching/mentoring team members, and making sure team members are staying current on their individual training.
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Perform all store opening/closing duties, including performing day end procedures, verifying/securing money/deposits according to company policy, preparing bank deposits as needed, ensuring all night security lights are on, locking doors and securing building, arming/disarming security alarms, and checking/securing/locking delivery vehicle(s) parked in a secure designated area.
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Assist the store manager in maintaining the store building, parking lot, exterior signage/lighting, computer hardware, in-store service/test equipment, and delivery vehicles.
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Sales Specialist Training, Assistant Manager Certification and RSS Certification. Ensure all buy online/ship to store, hub and store to store transfers, and DC add orders are processed in a timely manner and customers are contacted upon shipment arrivals as needed.
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Work with the store manager to ensure the retail sales counter is adequately staffed, especially during peak retail business hours (lunch, late- afternoons, evenings, weekends, etc.) Lead the store team members in providing excellent customer service to retail and professional customers.
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This position will manage the store during the Store Manager's absence and/or when working opposing shifts. Ensure all merchandise, including core charges and warranties, are invoiced before product leaves the store.
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O’Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization. Ensure retail customer returns and exchanges are processed in an efficient and friendly manner, refunds are issued accurately using the correct payment methods, and returned merchandise is processed or staged in the returns area correctly.
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Make sure all team members are complying with company policies specifically; adhering to the posted work schedule, changes/deviations are being approved by a member of management, and team members are clocking in/out accordingly.
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Fluency in multiple languages (Spanish is highly desired) Ensure that Zipline messages are communicated, and Image Maker and merchandising tasks are delegated and completed as assigned. Utilize electronic outside purchase order ledger to ensure special orders and outside purchases are handled efficiently and according to procedure.
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Supervise the customer service levels on the retail showroom to include team member execution on customer service programs (Related sales, Hi5, Rock the Call, Never Say No, Rock the Lot, etc. Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA.
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Team Member Health/Wellbeing Programs. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.
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Certified Parts Professional Certification; ASE Certification. Stock Purchase Plan & 401k with Employer Contributions Starting Day One. O’Reilly Auto Parts has a proven track record of growth and stability.
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Reasonable Accommodations: Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. Make sure telephone is answered according to company policy.
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Tuition Educational Assistance Programs. O’Reilly Auto Parts is an equal opportunity employer. Total Compensation Package. Opportunities for Career Growth. Essential Job Functions. All other duties as assigned.
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assistant manager in store security training jobs Title: assistant store manager in Anoka, Minnesota
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