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Develop customer-specific OEM customer plans in collaboration with the Sales & Marketing Director, Technical Development Director, and Product Management Director Teams. Family Growth Programs: Paid parental Leave, Adoption Assistance, Fertility Treatment, Childcare Discount and Nursing Mom Support.
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The role will consist of supporting the Customer Support team as new employees are hired with setting each employee up in the system to be able to utilize the Genesys phone system. Designs, tests, implements and provides daily technical support and maintenance for all call center applications, including but not limited to Genesys (previously Interactive Intelligence) multi-media call routing, IVR workforce management and reporting.
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Acquire and maintain an expert level knowledge of ETAS products and customer processes and applications, with a focus on ECU instrumentation (test benches, measurement, and calibration, rapid prototyping, and debug tools) in order to execute and support engineering service projects or customers.
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Provide complex technical support to customer base to enhance manufacturability and assembly while minimizing costs. Support actively customer base with design improvements that enhance manufacturability and assembly while minimizing costs.
$55,000 - $92,000 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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As an Operations Supervisor, you will be responsible for the overall success of our Specialists and Technicians by coordinating their activities for all installed projects, technical support programs, and time-and-materials (T&M) work, which will provide on-time delivery of contracts and ensure customer expectations are met.
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Comoto's brands, RevZilla, Cycle Gear, J&P Cycles, REVER, and Common Tread, deliver premium products, dedicated expertise, engaging media, and passionate customer support of the powersports community, through best-in-class e-commerce and retail experiences.
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Provide support various locations within assigned territory depending on the service agreements, Customer needs, and staffing levels. STERIS offers a variety of repair solutions to meet the needs of the Customer including onsite mobile repair services, in house repair lab services, or one of five national repair centers.
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Provides support to Area Dispatch Supervisor in the overall direction of the Centralized Dispatch Center/Function. Working with the routers, ensures all work is assigned, both same day and next day, to drivers considering load type management, customer expectations, landfill requirements, and several other factors.
$20 - $22 an hourFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Lead and manage technical customer communication and interaction on ECU tools-related system integration projects including providing technical presentations, managing critical customer issues, and tracking open/closed action items.
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Coordination of sales negotiations and administrative support with BDU, Battery Disconnected Unit, product, marketing, customer service, demand planning, inside sales, engineering, finance, factory and other key personnel.
$95,000 - $105,000 a yearFull-timeExpandApply NowActive JobUpdated Yesterday - UpvoteDownvoteShare Job
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Obtain customer sign off for the project and handover to Canton Headquarters (SIC) service with all punch list items closed. Attend site regularly to monitor progress and provide support to SIC site manager, following up on any open issues as required.
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This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping. Provides customer expertise in printing, signs and graphics and shipping product lines and can recommend appropriate FedEx Office products and services.
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The Field Service Technician provides mechanical and electrical support at the customer location for troubleshooting and repairs complex and sophisticated products, commissioning equipment and coordinating vendor and customer schedules.
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The X Ray Limited Scope & Medical Support Specialist performs routine x-ray, medical, and testing procedures under direct supervision of the treating clinician as well as supports in other areas of the facility as needed including registration and referral management.
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The Technical Support Analyst II is responsible for receiving end-user support requests via phone or email based ticketing system, performing initial troubleshooting and root cause analysis, and accurately documenting and communicating as necessary to resolve production issues.
$37,000 - $62,000 a yearFull-timeExpandApply NowActive JobUpdated Today
customer support jobs in Novi, MI
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