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This position is required to complete detailed notes when forwarding a request to the credit union either by account tracker or email. Develop knowledge to provide daily support to Web Chat for both credit union and third-party accounts.
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The Member Services Representative is responsible for providing day-to-day support for credit union members/callers via inbound & outbound services. Some job assignments at Xtend are primarily conducted within the office building(s) while others have moderate to extensive travel responsibilities as described in the Job Functions and/or Job Qualifications section(s) above.
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The Member Services Representative Level 1 is responsible for providing day-to-day support for credit union members/callers via inbound & outbound services. Salary: $14 - $16 per hour. Teach classes related to the contact center training program, defined by management.
$14 - $16 an hourFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Advance knowledge of Credit Union Operations, Regulations, Procedures the Xtension Call Center and Member Reach Processes and demonstrates vested interest in the success of these partners. Develop knowledge of standard credit union operation & credit union terms.
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Answers main line of Human Resources Department in a timely, positive, supportive, and professional manner and forwarding calls. Run update status report of all staff who have a permit, certificate, or license every month for review with HR Specialist, HR Supervisor and Director.
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Insures Property Removal Passes are signed and valid before forwarding to security. Insures Property Removal Passes are signed and valid before forwarding to security. Assists Facilities, Safety & Security, Chem Pack, and other departments with clerical duties, i.e. processing Purchase Orders, invoices, consumer rebate programs, keying warranties, etc.
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We value an environment where you can grow by challenging yourself, and are supported with the potential for internal promotion – within Sales, Global Forwarding, Operations, Account Management or other areas – so you can discover new interests, develop your strengths, and reach your life goals.
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This position requires taking complete, detailed notes when forwarding a request to a credit union by account tracker or email in a timely manner. Develop knowledge to provide daily Web Chat support for credit union and third-party accounts.
$14 - $16 an hourFull-timeExpandApply NowActive JobUpdated Today
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