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The team is responsible for all Michigan Medicine IT-related technical infrastructure, including data centers and communication facilities; wired, wireless, and in-house cellular networks; spectrum management; communication; complex device management; fiber/wiring plant; hosting; directories, databases, and storage; and continuity of operations institution-wide.
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A minimum of 1 year of related customer-service experience in a technical support capacity, web hosting experience strongly preferred. If so, you could be the perfect candidate to join A2 Hosting's fully-remote Support team as an L1- Support Generalist.
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Author and maintain product support documentation as needed to enhance product adoption and usage, including FAQ’s, Technical Tips, technical/functional specifications, etc. We are excited to bring on a new Technical Support Analyst to join our growing Alma Tier 1 Customer Support Team. This is an amazing opportunity to work with Alma and support our customers throughout North America.
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Responsible for providing Tier 2 (L2) support to customers by researching, diagnosing, troubleshooting issues, and resolving incidents that can not be resolved by Tier 1 (L1) and providing support for software and hardware technical problems.
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Technical leadership in support of IS engineering systems related to Computer-Aided Design (CAD) Provide off-hours support as needed, both onsite & remotely. Support emergency application changes or business requests.
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A Certificate Program is a post-secondary educational program in a qualifying educational institution, equivalent to at least one full-time academic year of study, that is part of an accredited college-level, technical, trade, vocational or business school curriculum.
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More than five years of experience in Systems Engineering Technical Assistance (SETA), with focus on acquisition support (structure of contracts, execution of task orders and IDIQ contracts, the government competitive acquisition process.
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As an IT Specialist (Customer Support) you will be responsible for the administration of video conference and telehealth equipment technical services. Responsibilities will include providing support across IHS pertaining to the installation, configuration, auditing, troubleshooting, training of equipment/systems and resolving issues reported.
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Troubleshooting, Hardware, Customer service, Technical support, Deployment, Desktop, Support, Imaging, Windows 10, Help desk, Troubleshooting hardware, O365, Windows, Office 365, Mac, Apple.
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Our programs combine technical training from industry-recognized partners with best-in-class coaching and peer support. Our programs are designed for working adults to provide flexible training to prepare you to start a career in IT Support, Data Analytics, UX Design, Cybersecurity, or Project Management.
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2+ years’ experience providing technical support in a fast paced and constantly changingenvironment up to executive management level. Responds to telephone calls, email, service tickets, and dispatched requests for technical support.
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Title: CATIA Support Engineer. Ensure exceptional customer service & support with prompt problem resolution & follow-up for local and remote end users. Experience creating and modifying scripts or applications to perform tasks using Powershell, bash, batch etc.
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This person will provide technical guidance and support to our business and customers, their hardware, applications, and operating systems. Advanced desktop support experience- troubleshooting, configuration, software installation.
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