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Summary The patient service representative (PSR) will greet patients in a friendly and courteous manner, answer telephones, schedule appointments, and perform other overall general Access call center duties as assigned.
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At least one-year prior experience in an area of customer service, call center, service delivery, or other related fields. The Bilingual Customer Service Representative is responsible for receiving calls from child support client stakeholders in accordance with Standard Operating Procedures and contractual obligations; categorizing all calls received in one of the categories provided; record any abusive and/or extraordinary calls; and be responsible for other duties as assigned.
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Make outgoing phone call to clients on prescription orders as well as remittance concerns. About the job Customer Service Representative - Work From Home. Community service, personality wellness, disease prevention, health advertising as well as actions modification (partnering with susceptible populaces.
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Whether you've had telemarketing experience, have been a telephone sales rep or brand new to the call center industry, MDS has a place for you! We are looking to fill call center agent positions in both our physical and virtual call centers because our work is expanding.
Work from homeExpandApply NowActive JobUpdated 12 days ago - UpvoteDownvoteShare Job
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This position will need to provide weekend-on call coverage on a rotating basis, which is approximately every 8-10 weeks. Must be available to participate in 24/7 department operations and be available to participate in on call coverage as needed.
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Preferred: 0-2 years experience as Rx Technician or Customer Service Representative in a health care related service. KPH Healthcare Services, Inc. is a multistate organization and abides by all local, state, and federal regulations as it pertains to minimum wage requirements.
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When issues arise, you'll step in to perform basic troubleshooting and/or engage Tier 3 support to resolve various customer-impacting issues that span multiple networks such as Internet, voice, and data this full-time position (40 hours/week) you'll work a set schedule including breaks, lunches and scheduled open time to ensure availability to answer the customer's call and provide exceptional service.
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