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Working knowledge of LAN/MAN/WAN topologies & platforms, routing protocols, current data center architectures, DNS/DHCP, IPAM, multicast, VRF, QoS, etc. Proven technical expertise in the interfacing of network devices and service in a multi-platform computer and network environment (Wireless, VoIP, Video conferencing, etc.
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Solid hands-on/technical knowledge of core technologies including but not limited to AD, O365, WAN/LAN/Wi-Fi, VOIP, Core Networking, Cloud Services, Video Conferencing fundamentals and printing.
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In managing both small and large AV projects, they apply their expert knowledge of the operation and maintenance of a wide variety of audiovisual systems, including lecture capture software, digital and analog audiovisual interfaces, video conferencing hardware/software, and television production equipment.
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Manage the agency's telephony infrastructure including voice terminals, VOiP, voice switching, provisioning, analog lines, ACD and IVR systems. Monitor network infrastructure and systems using tools such as Cisco ISE, Cisco Umbrella, Cisco FMC, SSH, Microsoft Active Directory Tools and Utilities, Microsoft Intune, Kaseya, Cayosoft, RDP, and managing appliances including IDS/IPS devices, firewalls, VMware vCenter, Windows Servers, DHCP, DNS, and other tools as available or necessary.
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Diagnosing, troubleshooting, and resolving issues related to a wide range of areas including initially setting up, maintaining, or recovering customer VOIP sites, telecommunications circuits, routing and switching, Cisco VoIP / Unified Communications platform, VOIP handsets, etc,Work closely with other groups such as network, video conferencing, A/V and others to ensure a holistic solution meets mission needs.
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VoIP Engineer Washington, DC hybrid (3 days/week onsite) US citizenship required per government contract Must be able to obtain Public Trust clearance The work is a mix of Operational/Support (Ticket Based) and Project work.
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Proficiencies using Voice (CUCM, Phones (Desk/Softphone), SME, UCCX, SBC), VoiceMail (Unity, ViewMail), Infrastructure (Cisco UCS Chassis/Blades, Net App Controllers, Infortel, SME, UCCX, SBC, Open AM software, FTP software (TECTIA), SIP service / PSTN, Prime Collaboration Assurance (PCA), IP to Analog VG), Collaboration (CWMS, Jabber), Emergency Services (CER, Redsky.
ExpandApply NowActive JobUpdated 6 days ago - UpvoteDownvoteShare Job
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Advanced knowledge in Cisco Unified Communications Systems, CUCM - Cisco Unified Communication Manager - Cisco Unified Call Manager, Cisco Call Manager, Cisco Voice DR, VoIP, Voice Engineering, Video Conferencing and Collaborative Tools, integrating video into Cisco Call Manager, Cisco Prime Collaboration Cisco Voice and Video Collaboration Systems, Cisco Voice Cluster, Cisco Voice DR.
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Experience in at least six of the follow technical areas: network design and development; data center network services; virtual private network (VPN) services; Trusted Internet Connection (TIC) Services; network backbone services; collaboration with external Internet service providers (ISPs); Voice over IP (VoIP) implementation and quality management; wireless networks; IP address management (IPAM) services; Dynamic Host Configuration Protocol (DHCP) Services; and Cloud Network Services.
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Toolkits, SEIMs, Logrhythm, ACAS/Nessus/SCAP, mandatory/role-based access control concepts (e.g. SE Linux extensions to RHEL, PitBull, AppArmor, and Sentris), video teleconferencing/VOIP, Oracle/MS SQL database security, and Apache/IIS Web server security.
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Software/Hardware Desired: Palo Alto firewalls, F5 Load Balancers, BlueCoat/Symantec Proxies, SDN/SD-WAN, Cloud (AWS, Azure, O365), SaaS, PaaS, IaaS, Unix/Linux, Python, Perl, NetScout. Three (3) to four (4) years years working in a WAN environment, strong experience in incident and operations management.
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Responsible for tasks assigned in connection with service orders and repair activities related to Category 6 cabling, Voice over IP networks (VOIP), and fiber optic cabling infrastructure. This includes Copper terminations on Patch Panels, Modular Plugs, Jacks as well as Fiber Splicing/Terminating single and multiple strand fiber optic cables.
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Provide Voice Over Internet Protocol (VOIP) and Secure VOIP troubleshooting. Provide IT Help Desk support using the Information Technology Infrastructure Library (ITIL) Information Technology Service Management (ITSM) model during OMC business hours.
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Technical knowledge of VoIP / PBX telephony systems, software, hardware, Telecommunications standards, and Cisco Unified Communications Manager. Our mission on this program will be the design, transition, operations, and continual service improvement to include tech modernization, tech refresh, or Capital Equipment Replacement Program (CERP) activities associated with the clients LANs, WAN and Unified Communication services.
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Working knowledge of the IP protocol suiteExperience with the Software Defined, Modern Networking technologies: SD-WAN, SD-LAN, NFV, Cloud networking, SSE/SASE, Next Generation Firewalls, Wireless, and Network observabilityExperience with the following technologies: MPLS, VRF, BGP, EIGRP, QoS, PBR, VSS, WAN Optimization and Network Access ControlExperience with network segmentation, management, automation and orchestration tools (i.e. Cisco DNA center, others.
$63,200 - $169,800 a yearFull-timeExpandApply NowActive JobUpdated 8 days ago
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