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Responsibilities include but are not limited to:The Help Desk Support III is responsible for serving as an advanced point of contact for customers seeking technical assistance, both over the phone and via email.
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Answering phone calls/email inquiries for all things related to PIV credentials and access control matters. We seek to address some of our country's most pressing challenges in the areas of Agile application development, Enterprise Data Management, Enterprise Architecture, and Program Management support services - focusing on the U.S. Departments of Homeland Security and Treasury.
$53,800 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Paid parental leave at 100% of your salary-Financial support for reproductive and transgender care-Flexible telecommute and remote work policies-Company issued Mac products for home offices-Cell phone service reimbursement, meal and ride-share reimbursement, and other perks available.
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Profit sharing commensurate with company growth PTO – 3 weeks and 3 days per year 11 Company Paid Holidays (aligned with Federal Government) Long term/Short term disability 1.5x salary life insurance $100 per month cell phone allowance $6000 cash in lieu of benefits per year if employee is insured elsewhere Tuition reimbursement of up to $5,250 per year for college or professional certifications Casual dress code, company lunches, flexible schedules, employee phone plan discounts.
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The IT Support Analyst provides top-notch service to our end-users when tickets are submitted to our ticketing system, or by walkup and phone. We are looking for a highly skilled, hardworking, self-starting professional that is organized and excited to support our community as an IT Support Analyst.
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Elizabeth Elliott – Account ManagerE-mail: Phone: 770-325-0227. As a COTA, you will work closely with licensed occupational therapists to provide high-quality therapeutic interventions and support to patients of all ages.
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Conduct network forensics, log analysis, triage, limited malware analysis, and host-based forensics in support of incident response. Highlights of our benefits include Health/Dental/Vision, 401(k) match, Flexible Time Off, STD/LTD/Life Insurance, Referral Bonuses, professional development reimbursement, maternity/paternity leave, mobile phone stipend, pre-tax commuter benefits, the opportunity to participate in our mentorship program, and more.
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Occasionally move about inside the office to access file cabinets, office machinery, or to communicate with co-workers, management, and customers, via email, phone, and or virtual communication, which may involve delivering presentationsFor all positions requiring access to technology/software source code that is subject to export control laws, employment with the company is contingent on either verifying U.S.-person status or obtaining any necessary license.
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Provides phone and email support to internal and external customers resolving complex, in-depth issues often requiring lengthy calls or emails. The Digital Banking Specialist is responsible for completing various activities such as setups, troubleshooting, research and day-to-day support of all Digital Channel products including, but not limited to, online banking, mobile banking, mobile deposit, remote deposit, ACH and ATM/Debit cards.
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Description :Summary:The Audio Visual Technician assists with the setup and operation of audiovisual equipment for classes, conferences, and special events at the Washington College of Law. The Technician also provides support to students, faculty and staff by answering the phone, responding to emails, and creating support tickets.
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Assisting and supporting end-users with technical issues and questions related to software systems and applications to include but not limited to, MS Operating Systems, Microsoft Office 365 and specialized DoS applications via multiple support channels including phone, email, chat sessions, web forms, and other communication methods available.
$25.29 - $42.24 an hourFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Responsibilities What You'll Do: We have an opportunity for an IT Support Specialist to support our NIPO customer at the Washington Navy Yard. You will perform duties in information technology management to include, issuing, tracking, recording, and troubleshooting command mobile devices, external hard drives, computer headsets, and phone headsets.
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Receive customer Help Desk phone calls, service requests and in-person walk-ins for support. Ability to provide technical assistance and support over the phone. Provide direct production support services for application users by responding to operational problems that are funneled to the team via the customer's helpdesk ticketing system, ServiceNow.
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Responsibilities The Digital Banking Specialist is responsible for completing various activities such as setups, troubleshooting, research and day-to-day support of all Digital Channel products including, but not limited to, online banking, mobile banking, mobile deposit, remote deposit, ACH and ATM/Debit cards.
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Experience working in help desk ticketing platforms, type and document notes in real-time while engaged with the customer on the phone ITSM tools with experience in processes for Service Requests, Incidents, Change and Problem Management Ability to work independently and as a team member Ability to complete concurrent tasks Ability to learn and apply technical concepts to assigned duties.
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phone support jobs in Silver Spring, MD
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