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Assists co-workers and supervisors in branch security to include cash drawer limits, ensuring cash drawers and teller stations are secure, vaults are accessed under dual control, members are clearly visible on camera (removing hats, hoodies, sunglasses, etc.
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Incumbents are normally required to complete an internal training program designed to familiarize the teller with service standards, product knowledge, operational knowledge of bank operations, negotiability of instruments presented for cash or deposit, and company policies and procedures.
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As a full-time Branch Sales and Service Regional Resource team (RRT) member, you will engage in proactive sales and customer service activities including teller transactions, selling bank products and developing referral opportunities.
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Specializes in our branch customer experience through digital engagement, lobby management, transactional processing and retail servicing interactions.
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Ability to use teller terminal, adding machine, check writer and money order machine. The Teller professionally represents the credit union to members in person and delivers exceptional service.
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They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions.
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