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The QA Specialist is responsible for monitoring and documenting customer service representatives’ (CSRs) call quality in support of the departmental quality goals and initiatives.
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Continuum customer care and call center solutions leverage world-class voice, chat, email and social technologies. We are hiring remote Healthcare Customer Service Representative who will support inbound calls from US based members/providers who have questions about their health, wellness, pre-authorizations, copayments, and prescription plan/coverage.
Full-timeRemoteExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.
TemporaryRemoteExpandApply NowActive JobUpdated 11 days ago - UpvoteDownvoteShare Job
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Provide desktop support for technical issues in a Call Center environment as well as off-site locations throughout the District of Columbia Log and route service requests and incidents in an incident management system Create and maintain knowledge articles in the agency's knowledge management system on a daily basis.
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Provides support to monitor call activity - escalates issues to Manager I Contact Center. Reviews daily call/case performance metrics with Admin I or manager I Contact Center.
Full-timeExpandApply NowActive JobUpdated 15 days ago - UpvoteDownvoteShare Job
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Sales experience - car sales, retail sales, insurance sales, B2C sales, call center experience. We deliver an integrated smart home system with in-home consultation, professional installation, and support, as well as 24/7 customer care and monitoring.
Full-timeExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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Minimum of 5 years related experience in bank operations with a focus on telephone customer service/support and a minimum of 2 years contact center management experience in a financial institution.
ExpandApply NowActive JobUpdated 13 days ago - UpvoteDownvoteShare Job
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The Reservations Supervisor is an administrative role within Call Center team, providing support to management to ensure efficiency in reservations operations. Minimum of 2 years of customer service and call center experience, with a preference for experience in an administrative or supervisory role.
$23 an hourExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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Role :Helpdesk/ Customer Support EntryClient : DC GovernmentLocation : Washignton DC (onsite)Job Description:Customer Support Entry: 9:30 - 6:00 pm shiftAnswer calls in a dynamic IT operations environment; supporting multiple agenciesProvide desktop support for technical issues in a Call Center environment as well as off-site locations throughout the District of Columbiaiii.
$20 - $22 an hourFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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This dedicated, customer-focused team provides enterprise-level call-center support using Service Desk SOPs. As the Classified Services Help Desk Manager You will supervise daily help desk operations, lead the field services team, and ensure the functionality of VTC systems.
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Utilize various call center technologies, such as Dialpad (ACD), Salesforce (CRM), SharePoint and other in-house customer website interfaces/functionalities. Customer Business Support Specialist (National Cardiovascular Data Registry and Accreditation Services) are responsible for monitoring all customer inquiries submitted through multiple communication channels including phone, email, internal mail and internet.
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The Order and Support Specialist is responsible for data entry and order processing for online products, journals, book content, and CME. This position serves as a back-up to the Call Center staff daily.
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Support the Call Center Manager and Call Center staff. This position will be part of the Call Center team and will field inquiries primarily related to HOC’s Housing Choice Voucher (HCV) and Project Based Voucher (PBV) Programs.
$76,380 a yearFull-timeExpandApply NowActive JobUpdated 7 days ago - UpvoteDownvoteShare Job
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Interface with passport applicants at Agency/Center Information and Will-Call counters: o At the Information Station, ensure appointment is scheduled; o Review passport application, photograph, identification and supporting documentation for completeness prior to adjudication; o Ensure the application and documents comply with Passport requirements, photograph meets Passport standards, and customer is provided fee information.
$23.62 an hourTemporaryExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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A minimum of three (3) years of prior workplace experience, receptionist, technology, hospitality, or inbound customer service call center experience, preferably. The Workplace Experience 24/7 Agent is an integral part of Latham’s Workplace Experience team and will be responsible for providing best in class customer service support to clients and personnel requesting reception, facility, conference room, emergency notification, and travel support services, while utilizing a customer interaction system to provide high-quality, knowledgeable, and consultative customer service and administrative support for Workplace Experience related tasks.
$70,000 a yearFull-timeExpandApply NowActive JobUpdated 1 month ago
call center customer support jobs in Hyattsville, MD
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