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Monitor and maintain merchandise to ensure cleanliness of the product, accurate ticketing, and proper display. Movado Group, Inc. designs, sources, and distributes MOVADO®, MVMT®, OLIVIA BURTON®, EBEL®, CONCORD®, CALVIN KLEIN®, COACH®, HUGO BOSS®, LACOSTE®, and TOMMY HILFIGER® watches worldwide, and operates Movado company stores in the United States.
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Our work depends on Telecommunications Technician III joining our team to provide 24/7 mission and infrastructure monitoring, notification, administrative support, logging, ticketing and reporting for supported systems.
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They are familiar with ServiceNow or similar ticketing systems as well as the ITIL framework and service delivery concepts. They facilitate connections for auditing, authentication, secure cloud computing architecture (SCCA), and Cross Domain Solutions and Guards, ensuring compliance with relevant regulations and standards; collaborate with ISSOs and the ISSM in the Risk Management Framework (RMF) process; and provide inputs and documentation using designated templates and tools (e.g., Microsoft Office, InfoPath, Visio, etc.
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Experience with remote desktop tools and ticketing systems (e.g., ConnectWise, Autotask, Zendesk). Document all support interactions, troubleshooting steps, and resolutions in the ticketing system.
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Create, update, and resolve service desk tickets using an ITSM ticketing system and answer inquiries into the Service Desk via phone, email, in-person, or self-help. Create, update, and resolve service desk tickets using an ITSM ticketing system and answer inquiries into the Service Desk via phone, email, in-person, or self-help.
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Experience using the Atlassian Jira ticketing system for Incident Management. Experience using the Atlassian Jira ticketing system for Incident Management. Experience using Puppet software configuration management and deployment tool on Linuz servers.
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Experience working with Trouble ticketing/PSA Platforms helpful. Experience working in the Managed Service Provider domain/Industry. Bowman Williams is a national specialized staffing firm for Cloud Service Providers and Managed Service Providers.
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Customer Service Data Entry Microsoft Office Windows Active Directory ServiceNow Ticketing System Qualifications: An active TS/SCI + FS polygraph is required. IAT Level I CompTIA A+ CE CompTIA Network+ CE Columbia Technology Partners is an Equal Opportunity Employer.
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APL’s campus is located in the Baltimore-Washington metro area. APL is committed to promoting an innovative environment that embraces diversity, encourages creativity, and supports inclusion of new ideas.
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Reviewing tickets for adherence to ticketing handling rules Coordinating efforts on focus SLAs to ensure tickets are worked/updated prior to SLA expiration Developing innovative strategies Analyzing organizational data and conducts advanced statistical analysis Data visualization experience and programming experience (e.g. Python, R, VB, JavaScript, C/C.
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Checkout Standards - Completes checkout processes including returns and re-ticketing. JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait and optical.
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Document all support incidents, including details of the problem, troubleshooting steps, and resolution, in the ticketing system. We are seeking a skilled and customer-oriented IT Help Desk Support Technician to join our team.
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Service calls will include ticketing, delivery/repair actions, and warehousing. The successful candidate will be responsible for answering incoming customer calls, utilizing standard operating procedures (SOPs) for documenting restoration, repair, renovation, re-upholstering and cleaning of office furnishings and equipment.
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Service Tickets: Action low-level ticketing issues that relate to camera masking by communicating with the customer over email/phone. Knowledge of access control/alarm equipment, sound and communication, CCTV systems (analog and IP), computer network systems.
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Daily tasks include receiving, ticketing, sorting, and moving merchandise into and throughout the store quickly, efficiently, and accurately. Responsibilities: Receive freight and convey shipments from the shipping/receiving platform to backroom Process, ticket, store, move, and display merchandise Stock, organize and present new merchandise on the sales floor Perform other tasks as assigned by manager from time-to-time Candidates must be able to work a flexible schedule; including 6am mornings, nights, weekends and holidays as required.
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ticketing job Company: Under Armour Inc in Hanover, MD
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