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Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments.
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The DC Production Planning manager provides end to end planning, guidance and communication to the DC Leadership team in order to ensure key performance indicators are met, production/staffing plans are created, and building flow is balanced to ensure exceptional customer service to the Home Depot Stores.
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ASM's in Training will learn the following tactics to support this key accountability: staffing and scheduling, identifying and resolving stock deficiencies, supervisor associates in selling behaviors, resolving customer issues and concerns, and supporting service needs for both installed sales/special orders and product sales.
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Associates in Freight/Receiving positions ensure the store is stocked and ready for business every day. Direct customer interaction is frequently required for some positions and excellent customer service skills are required.
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