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3 to 5 years hospitality customer service experience. The Guest Services Manager will own and manage the Internal Audit process and ensure departmental compliance with Quality Assurance, Loss Prevention and safety standards procedures Manage and support all financial aspects of the department including preparing the annual department budget by identifying areas of cost reductions, operational improvements, explanation of variances and analysis of expense data.
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You'll be responsible for a variety of duties including providing exceptional customer service, cashiering, merchandising, stocking merchandise, and maintaining visual standards and delivering curbside orders to our customers.
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Accuracy and Attention to Detail, Addressing Customer Needs, Coaching Others, Digital Awareness, Effective Communications, Fraud Detection and Prevention, Managing Multiple Priorities, Matrix Management, Problem Solving, Understanding Customer Needs.
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Utilize strong background in Data Loss Prevention (DLP), Cloud Access Security Brokers (CASB), Secure Access Service Edge (SASE), data protection products and practices and customer research and insights to represent the voice of the customer to the engineering team(s.
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One to two years of management experience in a focused, customer service oriented retail environment (preferably apparel/footwear) with results driven track record. Guarantee consistently high standards of customer experience within the Store in accordance with PUMA's Brand Values and service standards.
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As the store manager you play a vital role with the success in the stores financial results, the overall leadership and development of the associates, by creating a positive work environment, displaying GNC brand loyalty, exceptional customer service and driving sales.
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One to two years' experience in a focused, customer service oriented retail environment (preferably apparel/footwear) with results driven track record. Provide consistently high standards of customer experience within the Store in accordance with PUMA's Brand Values and service standards.
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Ensure that all items listed on the Customer Service Store Visit Audit and Loss Prevention Front End Audit are performed. CERTIFICATES, LICENSES, TRAINING Complete Company's training including but not limited to: new hire orientation, customer service network, safety, customer service clerk technical skills, floor monitor technical skills, and Department manager training.
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Models customer service behaviors and ensures that others are trained on and exhibiting those behaviors in order to deliver on KPI goals (Conversion, Units Per Transaction and Sales Per Hour.
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Design Your Future at PVHSales Associate Part Time - TOMMY HILFIGERSALES ASSOCIATE REPORTS TO: Store Management SUMMARY: The Sales Associate’s primary function is to sell and promote Tommy Hilfiger merchandise through execution of the TH Customer Service Standards.
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Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness.
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Supervises and coaches Retail Associates in providing efficient and friendly service at the registers, Customer Service desk, fitting rooms, sales floor, etc. Executes Customer service programs and Merchandise Presentation programs through Associate training and program supervision.
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Maintain high quality of Customer service. Assists with training Associates on Loss Prevention awareness and Store shortage goals. Two or more years of Store or Assistant Store Manager experience in a retail environment.
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Other responsibilities will include loss prevention, training of team members, and promoting a high level of Customer Service and opening/closing procedures. This is a fast-paced retail business and previous experience in a busy Customer service environment is required.
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Provides proper customer service such as, but not limited to, greeting customer, abides by fitting room policies, rings customer in a timely fashion, thanks customer for shopping at store and invites them to return.
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customer service prevention jobs in Fort Washington, MD
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