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Technical support experience with hardware, network systems, mobile devices, and software applications Knowledge of the majority or most of the following systems: BMC Remedy, ServiceNow, Active Directory, SharePoint, Windows 10, Cisco Routers/Switches, Palo Alto, Intune, Purebred, Adobe, etc.
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Data center storage fundamentals (experience with SAN protocols and NAS protocolsExperience virtualizing enterprise applications (Active Directory, MS SQL, RHEL, MS SharePoint, Unified Communications, etc.
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Preferences: Experience deploying, integrating, configuring, and securing Microsoft Windows Desktop and Mac operating systems in an Active Directory and standalone environments as well as hybrid environments (on-premises and cloud-based.
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Tech Stack Proficiency: Familiarity with O365, Active Directory, Azure, and Amazon Web Services (AWS) is a plus. IT Help Desk ManagerLocation: Onsite (Limited Remote Flexibility)We're on the lookout for a dedicated IT Help Desk Manager to join our team.
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Create, maintain, and enhance Incident Management, Problem Management, Service Request Management, Service Catalog, Knowledge Management, Self-Service Portals, single sign on (SSO) capability, and Active Directory Profile synchronization.
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What You Will Be Doing: Investigate Security Incidents Conduct In-Depth Investigations: Investigate security incidents across Microsoft 365, Palo Alto Networks, Zscaler, Active Directory, and Intune.
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Provide day-to-day operational support of tools that interact with Active Directory, Azure AD, and Okta. 3rd party and subcontract staffing agencies are not eligible for partnership on this position.
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Knowledge of Azure AD/Active Directory, SSO and MFA and IGA In-depth experience with MS Excel, Visio and PowerPoint Strong Understanding of business process design, security protocols, access controls, andrisk management, including risk analysis, mitigation, and monitoring Good interpersonal skills, and the ability to communicate effectively verbally and written with end users at all levels of the organization.
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Extensive experience and knowledge of Microsoft Active Directory, Office 365, MS Office Suite, MS Teams, OneDrive, Windows 10, Windows 11, Mac OS X, iOS, Android, etc. Administer user accounts in Active Directory and Microsoft Admin Center.
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Administer on-premises Active Directory and Azure AD, including GPO management. Proficiency in managing Active Directory, DNS, DHCP, RDS, and Group Policies for 7+ years.
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Enterprise Technology Digital Experience teams focus on delivering global, outstanding workplace efficiency, office automation, and user-facing systems such as desktop endpoint services, messaging, mobility, and collaboration services, including remote access and managed print services.
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Azure Active Directory. Active Directory Federation. and logical aspects (GPO management, directory structure, and management toolsets) Key contributor to the definition and documentation of processes and procedures for engineering services based on DX architectural frameworks.
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T least 1 years of experience with Active Directory, AWS, PingFed, PingID, or GCP (Google Cloud Platform) Do you possess an innate desire to learn and work on new and exciting technology and design solutions as it relates to identity and directory services today and into the future.
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Required Skills REQUIRED QUALIFICATIONS: Hands-on experience with Linux and/or Windows Hands-on experience with Active Directory Experience providing systems and application support for large networks, including hardware and software support, creating and maintaining Active Directory and unix accounts, and resolving tickets in a timely manner Excellent oral and written communication skills with a keen sense of customer service.
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Working knowledge of ServiceNow. Working knowledge of Active directory (user account creation, password resetting, Kerberos setup, PKI setup). Occasionally move about inside the office to access file cabinets, office machinery, or to communicate with co-workers, management, and customers, via email, phone, and or virtual communication, which may involve delivering presentationsFor all positions requiring access to technology/software source code that is subject to export control laws, employment with the company is contingent on either verifying U.S.-person status or obtaining any necessary license.
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