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Imagine the position to use your automotive or customer service expertise with both our wholesale and retail customers on a daily basis, serve as a leader to your teammates, and lead NAPA to be the dominant parts supplier in the market.
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Previous experience in all aspects of retail management: driving sales, merchandising, operations, freight flow and customer service. We are passionate about customer service and developing long-term customer relationships.
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That includes customer service, training and development of management and store associates, labor management, cash and inventory control, asset protection, shrink, store conditions, and performance management.
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POSITION SUMMARY:The primary purpose of the Assistant Store Manager is to Assist the Store Manager in upholding the daily store operations of a retail store ensuring maximum sales and profitability through merchandising execution, managing expenses and inventory, training and development of the store team, human resources management, and outstanding customer service.
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If you have experience in any of the following types of jobs, we encourage you to apply: Assistant Store Manager, Key Holder or Key Carrier, Retail or Shift Supervisor, Sales Lead, Customer Service Team Lead, Customer Service Manager, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e. car rental, RV rental, storage rental, apartment rental, etc.
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Must be skilled in leadership, coaching, and training, sales generation, strategic planning, authentic customer service, communication, conflict resolution, business acumen, time management, and POS and other retail software proficiency.
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Demonstrates Ollie's "Yes I Care, Yes I Can" behaviors in providing exceptional Associate and Customer service experiences; makes sure all company standards are consistently demonstrated in every Associate and Customer interactionEnsure that store standards, seasonal transition planning, inventory processes, and company programs meet all operational expectations.
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If you have experience in any of the following types of jobs, we encourage you to apply: Sales Associate, Customer Service Representative, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e. car rental, RV rental, storage rental, apartment rental, etc.
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With capabilities spanning technology, data science, supply chain management, fulfillment, customer service, and more, we help brands launch, scale and grow—across product categories and geographically.
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This professional leads operations for an individual retail location, including assigned associates, cash management, inventory control, loss prevention, safety, store appearance and more.
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Assist Store Manager by ensuring the store meets sales plans, while monitoring customer service, inventory, expense control, and risk management. We are looking for a self-driven and results-oriented Retail Assistant Store Manager who is passionate about customer service and coaching team members to achieve their goals within a fast-paced environment.
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At least 3 years of customer service/retail sales experience and 1 year of previous sales management experience. Previous experience in operational, financial and performance management.
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Ability to oversee and provide customer service leadership, training, and coaching, for all store employees. A High School diploma or GED is preferred, but not required for candidates that have at least one year of retail management experience.
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Requirements:Qualifications to be a Store Manager: At least years of customer service/retail sales experience and year of previous sales management experience.
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